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Level 2

289 points

iMessage - Where To Change Apple ID?

I'm trying to help a friend with his iPad. He's got a problem switching iMessage on.

On the Settings > Messages screen, iMessage is currently set to OFF. If he tries to turn it on, a window pops up saying:

iMessage Password

blahblah@googlemail.com

Cancel | Log in

The Apple ID that it's showing (blahblah@googlemail.com) is incorrect. It's not his Apple ID anymore. So, how does he re-enter his Apple ID? There doesn't seem to be any option? iMessage is completely locked to that old Apple ID of his.

Please help.

iMac, Mac OS X (10.6.8), iMac (21.5-inch, Mid 2010) 12GB RAM

Posted on Oct 20, 2011 11:23 AM

Best reply

Reuben Feffer Author

Level 2

289 points

Posted on Oct 20, 2011 11:50 AM

I solved the problem myself.

If you enter your password incorrectly enough times (say, 8 times) the pop up window will change to one that asks you to re-enter your Apple ID. So, you have to intentionally make mistakes, in order to get the opportunity to enter a new Apple ID.

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17 replies

BABrooks

Level 1

0 points

Mar 26, 2014 7:19 PM in response to ktasapple

It won't let you sign out. It pops up with a window asking you to enter the password for the incorrect userid.

robutano

Level 1

0 points

Jul 29, 2014 9:38 AM in response to ktasapple

The send & receive choice requires iMessage to be activated - in our case, the Apple ID is an old ID that doesn't exist, so cannot activate iMessage. Is there any other path change the Apple ID?

iMessage - Where To Change Apple ID?