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Incorrect iPhone name shown on PC

Hi,


I have 2 iPhone 4, both are using one Apple universal docker to connect to PC, phone has its own name, and diaplay properly on PC wherever the device name is used, ie, under My Computer, Portable Devices. iPhone 4 are shown as A's iPhone or B's iPhone, as a Digital Camera.


I encountered this issue after installed iTunes 10.5 or upgraded to iOS 5, I am not sure which one caused the problem. The issue is, when I put B phone to docker or even connect to PC directly, the device name is always A's name. But after entering the device, the content (camera photo) is B's content. When using iTunes, phone's name diaplys correctly too. Only the device name on PC is wrong.


I connected B phone to another USB port which is never used by iPhone before, Win7 detected and tried to download/install and finally, B phone is shown as Apple Portable Device, no Phone Name, not as Digital Camera. Again in iTunes, both phones are shown correctly with their own name.


Not a big issue but a little bit confused, how to correct device name when B (or maybe C) connect to PC?


Thanks

iPhone 4, iOS 5, iTunes 10.5

Posted on Oct 22, 2011 8:22 AM

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Question marked as Best reply

Posted on Oct 23, 2011 6:39 PM

After searching google and finding no solutions or suggestions on how to fix this, I decided to give it a try myself and fixed it. I had the same problem, my friend's iPhone name was showing up under "Computer" / "Portible Devices" on Vista. In iTunes it was the correct name of the iPhone. I also noticed that under the Autoplay settings on Windows my friend's name was listed there as well under "Devices" along with my iPhone name and my iPad name.


It seemed to me that it had nothing to do with the iPhone and more to do with the Windows regsistry so I searched the Windows Registry for "friends name" and the first thing I found was a registry key for the "Devices" in "Autoplay" with my friends name. I promptly deleted the key and reconnected my iPhone. Well, his name showed right up again! I then went back to the registry and did a search for "friend's name" again and got the same registry key and deleted it. Only this time I searched again and found another strange folder with my friend's name on one of the registry keys. I was unsure about deleting it so instead I renamed it to "Tom's iPhone". I contined to search for more keys with my friend's name and found 2 or 3 more. I renamed every key that had his name on it to my name. I closed the registry, plugged in my phone and my name appeared like it used to! I hope this helps anyone with the same problem!


Thanks for your post because when you mentioned switching USB ports it got me thinking about the computer as the culprit and led me to the registry.

41 replies

Mar 13, 2012 11:16 AM in response to yeahjacklim

Just wanted to say thanks a million for the beginners guide to editing the registry, worked perfectly ! I know it may be somewhat sad to want my phone to show up with my name on it but it was hacking me off bigtime as the name it kept showing up as was that of my ex which I do NOT want to see every time I connect my iPhone to the laptop 😀

Mar 28, 2012 9:57 PM in response to s2s

Thanks for al lof the advice!! I am pc savvy and have done all of these steps, again, again, reboot, even tried the DELETING thing!! Now working.. It come back up when plugged in again with the incorrect name.. even renamed all three File, Name, and Data fields.. no luck.. was waiting for someone to have my same problem before posting but becoming impatient.. any advice? When I search for the incorrect name in regedit, only 1 destination is found.. it sounds like everyone else finds at least 2.. using win7.. thanks!


update *disabled autoplay completely..


update *regedit no longer show incorrect name anywhere!! In fact, i now can see the correct name in its place!! My computer > portable devices > WRONG NAME!!!! *subscript digital camera GRRRR!!!!

Apr 10, 2012 11:29 AM in response to unknown2000

unknown2000, click start and on the right side click run, in the run box put regedit and hit enter. When the registry opens and before u make any changes click File then Export to make a backup of the registry then go ahead and search for the entries. If the Run is not listed, then u will need to add it by right clicking the start button, click properties, then customize the check the Run Command and click ok then go back to the start and u should see the Run now.

Dec 26, 2013 10:45 AM in response to s2s

Original post:


s2s


Oct 22, 2011 8:22 AM



Hi,


I have 2 iPhone 4, both are using one Apple universal docker to connect to PC, phone has its own name, and diaplay properly on PC wherever the device name is used, ie, under My Computer, Portable Devices. iPhone 4 are shown as A's iPhone or B's iPhone, as a Digital Camera.


I encountered this issue after installed iTunes 10.5 or upgraded to iOS 5, I am not sure which one caused the problem. The issue is, when I put B phone to docker or even connect to PC directly, the device name is always A's name. But after entering the device, the content (camera photo) is B's content. When using iTunes, phone's name diaplys correctly too. Only the device name on PC is wrong.


I connected B phone to another USB port which is never used by iPhone before, Win7 detected and tried to download/install and finally, B phone is shown as Apple Portable Device, no Phone Name, not as Digital Camera. Again in iTunes, both phones are shown correctly with their own name.


Not a big issue but a little bit confused, how to correct device name when B (or maybe C) connect to PC?


Thanks

iPhone 4, iOS 5, iTunes 10.5


-------------------------------------------------------------------------------- ---------------

s2s,


Connect wife's phone (phone B) to computer.


iTunes will load, giving the phone (phone A) ID.


On the menu bar near the top of the screen, on the far right, click on the "iPhone" tab.


Screen will load giving the "Summary" info.


Next to the iphone icon will be phone A ID.


Click on that ID, and it will highlight in blue.


Type in any name you wish, i.e. "Wife's Phone."


Now, the iTunes remembers that name with that phone.

Incorrect iPhone name shown on PC

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