Previous 1 2 Next 27 Replies Latest reply: Oct 11, 2012 12:28 PM by josejorge
perryfromtiptree Level 1 (0 points)


I have installed the windows iCloud Control Panel, all installed OK.

When I open the control panel it says


applephotostream.exe has stopped working


It will then not allow men to set up the photo stream.


I guess it is either an X64 problem or conflicting with something, I've installed it about 4 times no....


Can anybody help????

icloud, Windows 7
  • Headvoice Level 1 (0 points)

    I have the same problem. Applephotostreams.exe crashes on startup. I am also running win 7 64 bit.

  • ReneeJulia Level 1 (0 points)

    I have the very same problem on start up with the message ApplePhotoStreams.exe has stopped working; however, I am running Windows Vista in 32-bit mode.

    Oddly enough the photos do appear to be syncing, even though the message indicates otherwise.

  • voice.of.reason Level 1 (0 points)

    Same problem. on W7 64bit. Same crash/error message. No photos synced

  • sturev Level 1 (0 points)

    Same problem here also...  W7 64bit...

  • apprometheus Level 1 (0 points)

    Same problem. I fixed it by making sure the AppleIDs matched on my device and in the Windows iCloud Control Panel. That fixed the applephotostreams.exe crash and photo downloads started working immediately after I restarted.


    I posted how-to steps here for the less technical:

  • anhba Level 1 (0 points)

    Open up task manager and check to see if a process called "applephotostreams.exe" is running.  If it is not running go to the folder where the executable is and manually start it.  It should be located at

    C:\Program files(x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe then check in task manager again to make sure it is running then you should be able to start up icloud with no error message

  • perryfromtiptree Level 1 (0 points)

    Hi, there in lies the problem!

    applephotostreams.exe service is not running

    When I run C:\Program files(x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe manually it just crashes!!!

    Tried instally a few times, even uninstalled itunes and started again!!


    Come on Apple chip in when you're ready!!!

  • harry2c Level 1 (0 points)

    I too have this problem. Windows displays th following problem details:


    Problem signature:

      Problem Event Name:          BEX

      Application Name:          ApplePhotoStreams.exe

      Application Version:

      Application Timestamp:          4eb0a8dc

      Fault Module Name:          MSVCR80.dll

      Fault Module Version:          8.0.50727.6195

      Fault Module Timestamp:          4dcddbf3

      Exception Offset:          000267ac

      Exception Code:          c000000d

      Exception Data:          00000000

      OS Version:          6.1.7600.

      Locale ID:          1053

      Additional Information 1:          2e88

      Additional Information 2:          2e88e4e14ecd6a84a26aa264030e8d02

      Additional Information 3:          13fb

      Additional Information 4:          13fba8a7e93b7fcee23a8c94da19e096



    Read our privacy statement online:



    If the online privacy statement is not available, please read our privacy statement offline:



    Please help Apple! I thought your software was reliable...

  • TeruomiT Level 1 (0 points)

    Same here, and I fixed it with uninstall eye-fi and evernote.

    some kind of share apprications are seems to conflict or something...

  • perryfromtiptree Level 1 (0 points)

    Well I still have the problem! Maybe it's not 64 bit related and a software conflict on my pc?

    Has anybody uninstalled software on there pc to allow photostream to work????

  • Al Gorge Level 1 (0 points)

    I am on Windows 7 64bit and i fixed the problem by uninstalling iCloud followed by a rebooted.

    I then used Apple's updater tool to re-install iCloud followed by another rebooted.

    I then went to iCloud in Control Panel and signed in with my Apple ID and rebooted.

    After rebooting a third time I did not receive any errors or Windows telling me that ApplePhotoStream.exe has stopped working. I hope this helps.

  • HerbalTicking Level 1 (0 points)



    Are you running Evernote or Eye-Fi?


    I am experiencing the same problem as the rest here, I'm also running Evernote and Eye-fi, if these Apps are the problem then I'd rather just manually sync photos and keep these programs running as they are.

  • Al Gorge Level 1 (0 points)

    I do not. Sorry I cannot be of any more help. Dropbox is the only other syncing service I subscribe too.

  • harry2c Level 1 (0 points)

    After a reasent update to iCloud software i was hoping for improvments. But now, instead of a greating from one program that refuses to start


    I also get this


    I actually do not know if this has anything with iCloud software to do but I saw it the forst time just after updating iCloud (to 1.1). Running Windows 7 Professional 64 bit...

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