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Iphone 4s Takes Pictures Upside-Down???

My iphone 4s takes pictures upside down even if I hold the phone upright (home screen on the bottom). Is it just a glitch in the phone or can I do something to fix it??



Has anyone else had this issue??

iPhone 4, iOS 5

Posted on Oct 24, 2011 4:22 PM

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Question marked as Top-ranking reply

Posted on Jan 30, 2017 7:58 AM

I'm pretty sure that is just one of trillions of glitches, as my own **** experience With faulty Apple equipment continues... if you try to get hep you'll be left very dissatisfied and frustrated and maybe 1-2 hours on hold at the help desk.

Ohhhh, maybe that's why they have these forums, so those that are denied support have a hope to get help here. I'm thinking you're never going to get anything but a headache. :( Apple doesn't care, why do they call it 'Apple Care?'

439 replies

Feb 13, 2012 5:43 PM in response to Naptownzballa

Sorry to reply in this way but page 11 seems to be broken for me and I can't reply to jblmacuser in the normal way.


jlbuser said:

The reason this is so confusing and frustrating are as follows:

1) Too many people that post on this site attack each other instead of trying to be helpful


I can only speak for myself here and say that I'm not attacking anyone, just trying to point out to the people offering alternatives that that is ONLY helpful to the people reading this thread and is an AFTER THE FACT HACK/Solution. The millions of users out in the real world (who probably don't even know this is happening) are sending photo's and video upside down to family and friends etc.


Now cue Whitesnake...


As I mentioned previously in another thread (yes I'm being forced to cross post now), the following information was taken when uploading a photo (taken as advertised by Apple advertisements) to regex.info/exif.cgi

EXIF — this group of metadata is encoded in 12,278 bytes (12.0k)

MakeApple
Camera Model NameiPhone 4
OrientationRotate 180


Above is the point of the whole thread. Exif is telling the software to rotate the picture 180 BECAUSE IT WAS TAKEN UPSIDE DOWN.


1) if this was intentional then this makes Apple sloppy and I don't think that would be the case.

2) I personally think it was an afterthought so hopefully it will be fixed soon.


And <whitesnake chorus blairing in the background>

EXIF DOES NOT WORK ON VIDEO (point 5 of category 5 PROBLEMS). It is an image standard, ie mainly jpg and tiff (and some sound files).

Feb 13, 2012 7:26 PM in response to mfarqwa

Does anyone else see the delicious irony here? Steve Jobs hated Google. Google gives away stuff for free that he spent his life building value for... and selling for billions of dollars each year. The fact that iphone users are using Google software to fix problems with his beloved iphone must have him rolling over in his grave. Sorry Steve, I think your former company is letting you down now.

Feb 13, 2012 8:04 PM in response to Naptownzballa

So, philzgr8, by your logic this would be a design flaw in my $2,000 Canon 60D also? Hum, I rather doubt it. As far as my post goes, I was just trying to provide helpful information.


If your $2,000 Canon was designed and marketed as the ulitimate high tech multimedia device, then I would either say it is a design flaw or a questionable decision on their part.

Feb 13, 2012 8:21 PM in response to jcgrumman

By any reasonable persons standards, if you are shown how to hold the camera and the result of holding it that way was that all of your photos were upside down then yes it would be regarded as a design flaw. What some here appear to be missing is that the iPhone is also designed to be used as a video camera and the issue occurs with videos also. EXIF does not even apply to videos FFS.

Feb 13, 2012 8:39 PM in response to jcgrumman

PS. The point I was perhaps ineloquently making was that the EXIF theory has been thoroughly debunked as having any validity at all because if that were in fact the issue then surely videos would not be handled incorrectly when one considers that the EXIF standard does not even apply to them. If I was a little harsh then I apologise but a read of the thread would have made that fairly clear.

Feb 13, 2012 9:18 PM in response to Naptownzballa

How about the iphone sticking with the exif setup when the phone is obviously being used as a camera and setting the flag to "0" when communicating. The photos taken by the camera will be saved and transferred as they currently are (and I will get the appropriate software) but when I send photos (communication) from my Iphone , the phone will pass a copy through a program which will rotate the images appropriately and set the flag to "0".

Feb 13, 2012 10:49 PM in response to jcgrumman

jcgrumman wrote:


How about the iphone sticking with the exif setup when the phone is obviously being used as a camera and setting the flag to "0" when communicating. The photos taken by the camera will be saved and transferred as they currently are (and I will get the appropriate software) but when I send photos (communication) from my Iphone , the phone will pass a copy through a program which will rotate the images appropriately and set the flag to "0".


Why complicate things even more? How about Apple flip the internal camera 180o via a software update and be done with it? Then if the camera is held anyway other than upright, the EXIF information will be correct.


This will then fix the video issue when taken upright.

Feb 14, 2012 2:07 AM in response to mfarqwa

Around and around we go :-)


Comparisons with high-end cameras aren't fair. It isn't one! But they are also not fair because a high-end camera shows the on-screen display the same way up as the native orientation of the shot. The iPhone doesn't (the on-screen display rotates as you rotate the phone). The correct answer is that, if the icons rotate to show where the bottom of the camera is, that should be the bottom of the picture. Or stop rotating the icons. End of.


That said, I am not really bothered about photos. It takes 2 seconds to turn in pretty much any software (windows comes with the "Windows Photo Viewer" which does an excellent, free and quick job of it). To my knowledge rotating images doesn't result in a loss of quality... and if it does then not noticable enough to care - you shouldn't be using an iPhone camera if you care that much about image quality!!


The real issue, which no-one is really talking about, is Video. There is nothing out there (that I can find easily) - and certainly nothing that comes with a PC pre-installed, which will rotate a video. And I believe rotating video DOES result in a massive loss of quality. Same principle as above - if the icons on-screen suggested to me I was holding it upside down then I would have thought - "oh, I'd better turn it the other way up!". But they didn't.


Can we stop going round it circles now ;-)... and Apple, if you are following this at all, could you comment please??

Feb 14, 2012 1:20 PM in response to mfarqwa

I don't undrstand how rotating the camera 180 degrees will solve anything except putting the "shutter button" on top. Without changing the software there is only one foolproof way to hold the camera and avoid potential issues. I took a bunch of pictures and videos of my girls (6,8) skiing and held the camera either; home button down or home button to the right. The latter pictures and videos are fine. The former are rotated 90 degrees.


I wouldn't send a friend or business associate an email in a foriegn language and expect him to get an interpreter to read it.

Feb 14, 2012 1:31 PM in response to cvoce

cvoce wrote:


Around and around we go :-)


Comparisons with high-end cameras aren't fair. It isn't one! But they are also not fair because a high-end camera shows the on-screen display the same way up as the native orientation of the shot. The iPhone doesn't (the on-screen display rotates as you rotate the phone). The correct answer is that, if the icons rotate to show where the bottom of the camera is, that should be the bottom of the picture. Or stop rotating the icons. End of.


I agree


That said, I am not really bothered about photos. It takes 2 seconds to turn in pretty much any software (windows comes with the "Windows Photo Viewer" which does an excellent, free and quick job of it). To my knowledge rotating images doesn't result in a loss of quality... and if it does then not noticable enough to care - you shouldn't be using an iPhone camera if you care that much about image quality!!


I think there is a loss of the raw file which is not ideal.


The real issue, which no-one is really talking about, is Video. There is nothing out there (that I can find easily) - and certainly nothing that comes with a PC pre-installed, which will rotate a video. And I believe rotating video DOES result in a massive loss of quality. Same principle as above - if the icons on-screen suggested to me I was holding it upside down then I would have thought - "oh, I'd better turn it the other way up!". But they didn't.


I went to a "computer guy" who had received a video from his daughter that was rotated 90 degrees (home button down). His windows programs played the video sideways but his Arcsoft Total Extreme program rotated the image automatically after dragging and dropping. If EXIF data is not involved in the video files how did this happen.


Can we stop going round it circles now ;-)... and Apple, if you are following this at all, could you comment please??

Feb 14, 2012 5:48 PM in response to jcgrumman

My windows 7 pc will not let me rotate pictures that are uploaded from my 4s

Once they have been uploaded i can not rotate them to the right way they have

To be . I get the error message that windows cant save the rotated pic because

There is a problem with the file properties !

Has any one else had this same problem ? The 4 allows me to rotate but the 4s

Piece of crap wont rotate them .

I have advised apple of this but they cant help ! They tried on a apple mac and had no

Problem rotating&amp;saving . Maybe they should hand over a mac so i dont have this

Problem &amp; why should i have to download a 3rd party software to rotate&amp; save my pics ?

Iphone 4s Takes Pictures Upside-Down???

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