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Iphone 4s Takes Pictures Upside-Down???

My iphone 4s takes pictures upside down even if I hold the phone upright (home screen on the bottom). Is it just a glitch in the phone or can I do something to fix it??



Has anyone else had this issue??

iPhone 4, iOS 5

Posted on Oct 24, 2011 4:22 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2017 7:58 AM

I'm pretty sure that is just one of trillions of glitches, as my own **** experience With faulty Apple equipment continues... if you try to get hep you'll be left very dissatisfied and frustrated and maybe 1-2 hours on hold at the help desk.

Ohhhh, maybe that's why they have these forums, so those that are denied support have a hope to get help here. I'm thinking you're never going to get anything but a headache. :( Apple doesn't care, why do they call it 'Apple Care?'

439 replies

Apr 5, 2012 4:47 AM in response to Naptownzballa

The following informaiton was taken when uploading a photo ( * taken as advertised by Apple advertisements) to regex.info/exif.cgi


EXIF — this group of metadata is encoded in 12,278 bytes (12.0k)

MakeApple
Camera Model NameiPhone 4
OrientationRotate 180


The above proves my point that the iphone internal camera is (now *) upside down as EXIF data is showing Orientation as 'rotate 180'. If it wasn't (now *) upside down it would say '0'.


'Nuff said! <he says - while holding the wiki EXIF info link about not supporting video - in memory, ready to paste, as soon as someone rambles on about 'rotate 180' is what EXIF is all about, but not realising that EXIF has nothing to do with video>

Apr 12, 2012 6:06 PM in response to Naptownzballa

Hi, I have read the whole thread. What suprises me is that it seems that no mac users are affected with by this issue.

I am an all mac user, and had an iphone 3gs for two years. All my pictures taken with the 3gs appeared right side up disregarding the orientation of the phone. My new 4s has the same problems as described in this thred, but not consequently. This afternoon I shot two videoes and 6 pictures of my daughter sailing. The videoes came right side up, when imported to iPhoto on my iMac, while all the pictures was upside down ( phone oriented the same way).

How is it that I am the only Mac user affected by this?

I do not belive that I am!

Come on people do not be so loyal to Apple that you hide this problem. It is not a Windows based probleme, it is not an iPhone problem, it clearly is a probleme assosiated with the software or software/hardware interface of the iPhone 4s.

Fix it!

Apr 12, 2012 6:17 PM in response to crackerjack2

Crackerjack2--


If you look around here, you'll find others (like myself) who are solely Mac/iPhone users who have posted the same problem. Mine appeared after 'upgrading' to 5.0 on my iPhone--and not just the orientation problem with the phone, it also included certain Apps. I've never owned a Windows/PC machine. So, unfortunately, you're not the only one...



L

Apr 13, 2012 4:46 AM in response to crackerjack2

Crackerjack2--


Yes, older Mac s/w that is not programmed to recognize the rotation EXIF information will render photos taken with volume buttons up as upside down (or sideways for portrait shots). New iPhoto, iMovie, Aperture, Lightroom, Photoshop Elements, Photoshop, Pixelmator, Photomatix, etc. all render correctly no matter which orientation is used with the iPhone.


Older, non-confirming applications do have an issue, which Microsoft Exchange is one.


I might point out, that if Apple had chosen to use 0 degrees rotation for volume buttons up, a majority of other users would be unhappy (those that are right handed and prefer using the screen button shutter), so they were ****** if they did or even more ****** if they didn't. Either way, portrait orientation (90%) is still a problem for older s/w.


The iPhones are moving forward, conforming to new standards, as are Nikon, Canon, and other camera systems.


It always takes a while for old s/w to catch up, but eventually it does. In too many cases frustrated users put blame where it shouldn't be put. In this case, it is not Apple or the iPhone's problem, it is non-conforming application software.

Apr 13, 2012 4:56 AM in response to jlbmacuser

This whole thing is becoming very very frustrating, I keep reading also this excuses about EXIF and its not correct or windows isnt reading it correctly blah blah blah..,


Lets just get this one thing in the air it is completly apple's and the iphone's fault 100% apple apple apple fault..


The guy at work has a crap Nokia phone but you can take a photo any way you want and it will show up correctly on a computer without any need for flipping this rotating that..


So if his Nokia can do it why can't by $850 Iphone not do it!!!!!


Please somebody tell me why his phone can do it and my cannot

Apr 13, 2012 5:45 AM in response to The Hidden Wizard

The Hidden Wizard--


It is because the Nokia phone re-orients the photo, then provides 0 degrees EXIF information. This works for point &amp; shoot purposes, but is not what real photographers want. When a photo is taken upside down on purpose, the photographer needs to have it rendered as it was taken without un-wanted manipulation. The iPhone works correctly from this point of view, as do the semi and professional level high-end cameras that are EXIF conforming.


There is absolutely no way any solution is going to make everyone happy. That's life! We, including all too often myself, are spoiled complaining brats!

Apr 13, 2012 6:03 AM in response to jlbmacuser

jlb


This is where people are forgetting what the Iphone is, it is a phone with extras on it like a good camera, it isnt a semi/professional camera or a high end camera it is a phone with a camera on it, i do not thing you would see any person professional or as a hobby using a Iphone as there camera of choice'they would get laughed at.


It isnt a case of making everyone happy becuase i doubt anybody is happy at all with the camera like it is, what im really suprised about is that they havent fixed it, like it isnt a problem.


The facts are there for eveybody to see, apple advertise the new Iphone/IOS5 can take a picture using the volume buttons yet if you do that the photos are upside down, if you take a picture in portait then they are 90% to the right, you cannot even snap then email becuase they will show up wrong, how is that correct, how can we pay all this money for a phone for that to happen.


The solution is simple, fix it so that this doesnt happen, what are the implications of fixing it so that when i take a video in potrait it comes out as it should,

Apr 13, 2012 6:09 AM in response to jlbmacuser

That said I think it's safe to say that 95% of the people who bought their iPhones didn't do so to have professional photography capability. If that's what people want they'll go buy a professional camera. So while you can't make everyone happy would it not be better to anger the 5% versus the other 95% of us who view all of the other phone features more important than picture taking ? Apple clearly missed the mark on this and should fix it.

Apr 13, 2012 6:57 AM in response to steelcurt

Hidden Wizard, Steelcurt--


You just made some good points.


However, those of us that are using newer s/w don't have a problem. For instance, my iPhoto, Lightroom, Photoshop apps, and even Apple Mail recognize the EXIF information the iPhone presents in its photos and renders accordingly, that is, portrait is correct and landscapes are right side up regardless of camera orientation. The raw photo is of course presented as taken, which is the way I think it should work (but who cares what I think, right).


Again, older s/w, and apparently Outlook, do not handle the rendering correctly according to the EXIF standards. Until these applications catch up, if I'm planning on sending a photo to people I know on Windows platforms, or my mother-in-law who has a 7 year old iMac, I make sure I do one of two things:


1) Take the photo in landscape with volume buttons down if I'm going to send directly from the iPhone. Again, I submit that the majority of users were doing this because the screen shutter bottom is on the right. Also, I don't do portrait orientation if I'm sending to these same people.


2) Process the photo with a third party app, or iPhoto, then send. This is presuming I took the photo with other orientations with the iPhone. There are a lot of photo apps that can do this right on the iPhone, so you don't necessarily need to go to a desktop to do this.


Note that this whole issue is a non-issue for people with newer Mac systems.

Apr 13, 2012 7:24 AM in response to jlbmacuser

I really think your missing the point here, yes there are work arounds for it, you can import the photos and tick the little box that say something to do with orientation and that will also do it but why should we have to, i dont want to have to edit in this app or that app i want it to work out of the box like it should do, it isnt ólder software' that needs catching up it is Windows which is the most popular operating system in the world, it also itsnt just Outlook that has the problem it is also Yahoo mail and Hotmail that also doesnt show correctly.


So if im correct you are saying that the problem does not lie with Apple or the Iphone the problem lies with Windows which is on 95% of all computers, it also lies with both Yahoo and Hotmail but not Apple lol..


Also how am i supposed to rendor a 2 gb video file correctly because i am yet to find any program(apart from a apple program)that will open a video correctly if the video is shot in portrait mode... so the whole of the software world is at fault not Apple!!!


Come on..

Apr 13, 2012 7:26 AM in response to jlbmacuser

You still can't email a picture without it being upside down can you? I love everything about this phone but I DID buy this phone to have a camera and video on hand at all times and I can tell you I know a lot of people who have other phones that do everything my IPhone 4S does and they have 0 problems with pictures and videos. Pplleeaassee Apple fix this. Apple is a great company and if other phones can work properly with ALL software so can this one. It is an awesome phone but as for me if this issue isn't addressed I will never own another one. ...and yes they can make everyone happy. This can be fixed so that the pictures and videos are always right no matter the software being used.

Apr 13, 2012 7:39 AM in response to steelcurt

Steelcurt--


As a selling photographer, I find the iPhone very useful in certain situations. It can do things my expensive cameras cannot, for instance, on-board HDR processing, color saturation adjustments, etc. With the iPhone I have the ability to take and process these right on the phone itself, rather than having to go back to the office to see what a scene will look like. With the iPhone I have a nice preview that gives me the confidence to then take the shot with the "expensive camera". Often times, the shot from the iPhone is quite acceptable itself.


As am amateur photographer (and I've sold a few), perhaps I'm biased in that way in favor of how the iPhone works now. As a former Windows user, converting to Mac 9 years ago, and keeping up fairly well with new s/w and OS's I'm also biased. I just don't see this as a problem, although my Windows friends complained about orientation problems, my response was only that I did not have any problem on my Macs, nor did my Mac friends. My understanding of this issue grew after being introduced to this thread, so I researched the EXIF standards and experimented with my expensive Canon cameras. That's when I found out they do the same thing the iPhone does with regard to EXIF orientation data. So, maybe you can see my bias here.


Apple has an untenable problem here in order to conform to EXIF standards and has chosen to move forward for other reasons too, as there are other down the road issues to face. They've had to do this before in even bigger areas, like when they decided to move to full 64 bit OS's for Intel. That left a lot of complaining people who wanted to continue using old pre-OSX applications out.


I can't think of any change in history that doesn't upset some people. In the end we all just have to be adaptable. Eventually the photo s/w we all use will catch up.


I think then iPhone is well worth its price.


Oh, my other "bias" is that I'm old enough to not take for granted any of this technology. I grew up before there were any computers available for the common person and when phones had dials and sat on a table or were hooked to the wall. The only hand held devices were in Star Trek episodes. As a result, I'm way less bitchy about what I see are science fiction devices in our hands.

Iphone 4s Takes Pictures Upside-Down???

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