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iPhone 4s won't connect to home WiFi

134358 Views 40 Replies Latest reply: Mar 9, 2014 7:31 AM by platterfarm RSS Branched to a new discussion.
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Paul Spurling Level 1 Level 1 (5 points)
Currently Being Moderated
Oct 25, 2011 1:41 PM

My new iPhone connects to the wifi at work without any problems. At home, though I have tried many times and can't get connected.  My home wireless router is a Linksys E2000. My MacBook Pro connects to both work and home wifi without a problem. So, I know the iPhone's wifi unit isn't dead and I know my home wifi isn't dead.

 

The iPhone sees my home network, and allows me to enter a password to connect. Then the status indicator by the network name just spins until the phone goes into power-save mode.

 

Things I have tried:

- reset iPhone network settings

- toggled iPhone WiFi on and off after changing router settings

- set router to channel 9

- changed router to channel "auto"

- set router to channel 11

- eliminated wireless security login requirement on router

- set router to N only

- set router to Mixed network mode

- set router channel width to 20MHz

- set router channel width to Auto 20/40MHz

- made sure router is not using MAC address filtering

 

 

Related topics I have read:

https://discussions.apple.com/message/16490677

https://discussions.apple.com/message/16502121

 

Message was edited by: Paul Spurling - fixed title

  • succeed Level 1 Level 1 (25 points)
    Currently Being Moderated
    Oct 25, 2011 6:12 PM (in response to Paul Spurling)

    hey, good to hear you got it working.

     

    it sounds like your router might have a dhcp issue. try to go back to automatic ip address, but reboot your router before you try to connect

     

    also it might be worth checking to see if there is a firmware update for the e2000. i've had similar problems in the past and a firmware update cleared up my issue

  • moosquare Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 22, 2011 5:37 PM (in response to Paul Spurling)

    Hey, I'm having the exact problem! All my previous iphones worked perfectly with the home wifi, but not the 4S which I just got today. I can connect the 4S with a neighbour's wifi, but not my home wifi. The status indicator just keep spinning.

     

    Can you tell me what you did to make it work?

     

    Thank you!!

  • Theapplefanboy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 25, 2011 12:17 PM (in response to Paul Spurling)

    I can't get mine to work either, except I followed everything all of you said in your entries and next to the Wifi name on the iPhone it gives a check and says your connected but it doesn't indicate it in the status bar it just says 3g.

  • Edifier16 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 18, 2011 8:21 AM (in response to Paul Spurling)

    Hi! When you wrote router, your referring to the IP address e.g. 192.168.0.1?  Where do you find the DNS?  Sorry, I'm not to familiar with these.

  • RDPphoto74 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 17, 2012 5:31 PM (in response to Paul Spurling)

    You need to restore your Network Settings.

     

    No need to mess around with your router!

     

     

     

     

    Settings > General > Reset > Reset Network Settings....   Ta-Da!

  • Marlow Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jan 23, 2012 7:14 AM (in response to RDPphoto74)

    Brilliant...Simple......fixed it in 30 secs after a day of nothing working!! Thank you

  • hedkandi Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 7, 2012 8:50 AM (in response to RDPphoto74)

    Hi, i have tried this and when i enter my router name and password it just had a connecting ring going round on the side of my router name. it wont connect, the only thing i have done with my router is placed it in a different room to gain better signal, which is working but for some reason it wont connect it just has this connecting ring trying to connect

  • LMST Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 11, 2012 7:08 PM (in response to Paul Spurling)

    Make sure that your router and modem are as far apart as possible.  I had this problem today, and I had just moved my router about a foot closer to my modem, and I suddenly lost Wi-Fi on my iPhone, but not on my computers.  When I moved my router back to its original spot, which is about 4 feet from my modem, the problem disappeared, and my iPhone recognized my Wi-Fi again.

  • amy_dean Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 4, 2012 12:32 AM (in response to Paul Spurling)

    I'm electronically challenged, so maybe this seems elementary to someone else, but it wasn't to me.  I couldn't get my I-phone 4S to hook up to the home WIFI, either.  It hooked up elsewhere okay.  But what I found is that when it asked for the "password", it wasn't the password it was asking for---it was the WEP key.  I found the WEP key on my home wifi's administrator's page.  Hooking up to my wifi at work also required the WEP key, NOT the password that the communications company gave us when they set it up.

  • kenmedford Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 10, 2012 6:41 PM (in response to amy_dean)

    Thank you! I was submitting the incorrect "password" as well and kept getting rejected until I tried the WEP key.

  • sweetness91 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 19, 2012 9:37 AM (in response to Paul Spurling)

    I was also having this exact same problem. I knew it was this iPhone in particular because this is my second 4s (the first had a defect and I had it replaced literally two days after I got it).  My first phone connected fine and we have four laptops, two desktops and two iPods that work just fine on the wifi, so like I said: knew it was the phone. It was wierd because, though, because the phone would connect to wifi networks in public places (libraries, hotels, restaraunts, etc).

     

    Don't ask me why, but all i reset my network ( as RDPphoto74 suggested ) and tried to connect. Didn't work. Then I turned off the "ask to join networks" feature and then tried again to connect again it connected within a second. Don't know why that made the differece, but it worked for me, so maybe it will also work for someone else having this same problem.  Hope it helps

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