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iPhone asking for random Apple ID passwords after restore

So yesterday my screen suddenly turned red and went fuzzy then the device went into recovery mode, luckily it doesn't seem like it was a hardware issue and I had a backup to iCloud from the night before that I used to restore.


As soon as the restore process began the iPhone began popping up boxes asking me to enter the passwords for Apple ID's that I've never even heard of or been associated with and this is still going on 12 hours later.


It popped up first asking me to enter the password for the Apple ID, then when I clicked cancel on that it asked me to enter the password for, then several others. I have never used or been associated with these e-mail addresses and a quick google search on them reveals that at least one of them belongs to someone far far away that I've never heard of or been associated with.


It's now been restoring for 12 hours and when I go into the iCloud settings on the iPhone it reports that it's still restoring from the backup and it keeps popping up boxes asking me for the passwords for these strange Apple IDs every few minutes.


I think I could probably stop it by killing the restore process but I don't want to do that unless it's complete. If it's only partially finished and waiting for these passwords to proceed I don't want to stop it since there's no option to resume from where you left off, you have to start all over again.


What is going on with this thing??


<Email Edited by Host>

iPhone 4

Posted on Oct 28, 2011 6:32 AM

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Posted on Oct 29, 2011 5:03 PM

I also had the scdance@gmail.com pop-up restoring from the iCloud...

52 replies

Dec 16, 2011 6:08 AM in response to TijmenBrx

I understand that this normally happens when you have content on your device that was downloaded with another Apple ID, this is not the problem here.


The problem is that several of us in this thread, scattered all across the country, are receiving the popup asking for the password for scdance@gmail.com when restoring from iCloud as if there is content from this Apple ID on our device when in fact there isn't. None of us have any relation to, or any knowledge of, anyone with the Apple ID scdance@gmail.com.

Dec 16, 2011 6:30 AM in response to Punter16

Look i had just same problem with an ID that i didn't know at all. I donwloaded (not on itunes) an album from Placebo, which was origanlly buyed in Itunes(i didn't know that first) and now after replacing content trough resync it asked me this password of a guy elliott03@gmail.com( kmward@roadrunner.com too and swiftgw@hotmail.com) which i don't know at all. Do you ever download music trough peers torrents? You can check too if you go in itunes store app on your iphone and then click more and then at bottom Downloads: all the songs there aren't from your account. Check this maybe you got some songs from others without you knowing it...


Oh and btw i had a replaced Ipod but it was on my first (before it crashed) too...

Mar 12, 2012 4:30 PM in response to Punter16

The same thing just happened to me. After reading your posts and going through my phone, I believe this is happening on replacement units that had "Find My (iPhone/iPod/iPad)" enabled. Somehow the information of the previous owner is being retained on the Cloud. If you cancel the unkonwn Apple ID prompt and open "Find My (iPhone/iPod/iPad)" you'll notice that the Apple ID information is blank for that app. Sign in with your Apple ID.

Mar 18, 2012 5:43 PM in response to Punter16

The cause of this problem is very simple and isn't related to privacy issue or "left over ids" from refurbrished devices.


You have PIRATED music in your library. When restoring the back-up, iOS tries to authenticate the PIRATED files and realizes the account has been locked down.


So good job posting on a public site you have pirated files (identified by asking about these "random" email addresses.)


Guess if you / your significant other / kids / neighborhood kids / the "computer guy" hadn't put stolen music your deivce, you wouldn't be having this problem in the first place.

Jun 6, 2012 1:32 AM in response to Punter16

I found an extremely quick fix for this issue.


As previously mentioned, the Apple IDs belong to the people who purchased songs in the iTunes Store which you then downloaded. First, identify which songs are the ones that are affiliated with Apple IDs of other people. To do so, go to your media library and add the extra column "Kind". Next, sort all your media by this column. Scroll down to "Purchased AAC audio file". These are the songs that are giving you the Apple ID prompts.


Select all songs that are labeled "Purchased AAC audio file" under column "Kind". Right click and press "Create MP3 version". This will create a copy of the song but in MP3 format, clearing the song of any previous Apple ID information. The songs in MP3 format can be found in the same folder as your original songs.


Next, import all the newly created MP3s (one by one...) and delete their "Purchased AAC audio file" counterparts. This may or may not be needed, in my case the newly created MP3 files were also automatically imported into iTunes. To see whether they are already imported, go to some of the songs that were giving you trouble and see if they show up in duplicate. If so, delete the one that is tagged "Purchased AAC audio file".


Your new songs should now all carry the label "MPEG audio file".


Enjoy!

iPhone asking for random Apple ID passwords after restore

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