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iMessage "delivered" but not received

Hello all,


Me and my fiance both have iphones 4. both runing IOS 5. with different Apple ID's

both have Imessage on and with the viewing read option on (the one that shows, when u read the message).


here's my issue; when i send her a Imessage on my iPhone it says "delivered" however she never gets them, so i always find my self having to click the message again and having to send it as a regular text which is becoming really annoying since me and her text ALOT!!. but the issue is only happening with her, with all my other friends using iphone4, 4s, 3gs, and ipod touchs running IOS 5 it works fine.


Any ideas on what i should do. thanks to all.

Imessage-OTHER, iOS 5

Posted on Oct 28, 2011 9:59 AM

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Question marked as Top-ranking reply

Posted on Dec 12, 2011 6:50 AM

I've had this problem since starting to use iMessage. I would say about 1 in 10 imessages to my friend never gets delivered even though iMessage says it has been. I have, for other reasons, restored my iPhone a couple of times in the last couple of months and it hasn't helped that problem. It wouldn't be so bad if the app actually reported "not delivered" - at least I'd know! This is a serious bug!

106 replies

Dec 14, 2011 9:56 AM in response to BraulioLobo

Found A solution that worked, not sure it will work for everyone. The user that is NOT receiving the message needs to go to settings for Messaging and turn iMessage off then on again. It has to show 'Receive messages at' settings with either phone number or email address. The phone that was not getting my messages did not show that anywhere. Thanks D.R.C. ... your suggestion led me to check this.

Good luck!

Dec 24, 2011 10:05 PM in response to D.R.C.

I have exactly the same problem! My brother sent my an iMessage and it showed delivered on his iPhone but I never received it. When I check the message setting, there is only an on/off switch for iMessage, the other options(send read receipts, send as SMS, etc) are missing. I toggle off and on iMessage, and these options are magically reappeared!

Jan 13, 2012 6:35 AM in response to BraulioLobo

Having the same problem here now. Very deceiving that the imessage has been 'delivered' when it clearly hasn't. Getting messages back now in text messages and they work so must be a problem at the other end.


Will try toggling imessage off and on tonight. No apparently reason why this has happened though - which would indicate this is a bug.

Jan 18, 2012 8:56 AM in response to BraulioLobo

I'm having problems with iMessage to. I just received an imessage from a friend who sent it 5 days ago and it only seemed to come through because another message he sent today came through as an SMS and the imessage followed it. Also he has not been getting messages I have sent him either. I am using a iPhone 4S, he is using an iPhone 3GS both with iOS5 obviously. From all the entries on this forum it seems this is a big problem.

Jan 24, 2012 12:23 PM in response to BraulioLobo

umm when you update phones you redownload and reinstalll os software... thats what fixed it... people take phones through magnetic scanners, they disconnect their devices prematurely, they download things with sketchy internet or wifi, they even try and update their phone with questionable connection via wifi.... these and many other things can corrupt the static ram data on their phone (not physical harddrive.)


thats typically why a restore becomes necessary...

Jan 25, 2012 12:51 AM in response to Han39835

? Where does that fit into this particular thread? Is iMessage particularly susceptable to this or something?!?!


I am getting more irate with this bug now and the fact that there has been no progress or even acceptance of a problem. My partner has a one month old 4s, I have a 3 month old 4. The first 'fix' of turning iMessage off and on worked... for about a week. Now every iMessage I send her is not being received but I am informed it has been delivered!


If its a network carrier issue, fine - but I can't see it as multiple people on various networks are reporting this issue (how many are going unnoticed???).


Will this be investigated? Or will the 'feature' of my £500 mobile device (x2) continue to be a hindrance?

Jan 25, 2012 4:21 AM in response to FilRmonic

Just to update my experience - I've been using WhatsApp for several weeks now and, although it may be slow at times (sometimes a couple of hours), crucially it has never lost a message. The "double tick" confirmation is very useful. The first tick indicates that the server has received the message and the second tick that the recipient has at least received it.


I'm not too sure where the "delivered" status on iMessage fits in to this - does it mean that the Apple "server" has received it or that it has confirmation the recipient's device has (apparently) downloaded it? If the former then that's not a lot of use really!!

Jan 30, 2012 8:13 AM in response to kbh100

Yeah, definitely not a service provider issue. I'm on O2, the wife on Vodafone and messages I'm sending (and that iMessage is indicating have been sent with out issue) are constantly not being received on her phone. Will try the suggestion from glenn10 above, namely:


"go to settings for Messaging and turn iMessage off then on again. It has to show 'Receive messages at' settings with either phone number or email address. The phone that was not getting my messages did not show that anywhere."


Hopefully that does the trick.

Feb 1, 2012 2:40 PM in response to BraulioLobo

I think iMessage is like the Bump App. It could be akin to an immediate "peer to peer" type arrangement coordinated by Mother Apple.


Your device (iPod, iPad, iPhone) tells Mother Apple, via the internet (Wifi or 3G) that mobile No. or an eMail address is "online" and can receive messages.


People who want to message you from their devices are doing the same thing in "advertising" their presence and availability to Mother Apple with their "addresses" which could be phone numbers or eMail addresses.


When you want to send a message then it basically goes via Mother Apple who matches you up and makes the connection. If the other party drops off the internet during the messaging session for any reason, then, whilst your message is considered by Mother Apple to be "delivered" it is not actually received. I don't think Mother Apple have the facility to "hold" or store messages for later delivery, they are just the "exchange". Mother Apple could, however, snoop on conversations and this might be in the fine print of the terms and conditions.


If iMessage (ie an internet connection) is not available, then the SMS will most likely be sent as per the 3G network.


Re-registering your device is probably not a bad idea !

Feb 16, 2012 3:27 PM in response to BraulioLobo

I have this exact problem.


iMessage is totaly unreliable - I haven't received messages, people don't receive my messages... Totally sporadically, not dependant on carrier, location, anything - just sometimes it works, others it doesn't. I've switched it on and off and on and off again, and it just doesn't make any difference.


I need to know that my messages are sending and that I am getting what people are sending to me. It's a basic requirement for communication.


iMessage is firmly set to 'off'.

Feb 17, 2012 12:59 PM in response to BraulioLobo

I just missed an important invitation because of this problem. My wife sent me an imessage, it said "delivered" on her phone and it never appeared on mine. There wasn't even an option to send as an sms instead, because there was no error or alert from Apple! Very dissappointing.


By the way, we are both using 5.0.1 (the latest update) and both on the same 3G network. She has an iPhone 4 and I have a 4S, but that shouldn't matter.


Seems we cannot take the "delivered" receipts from Apple seriously. Kind of ruins the point of imessage.

Feb 24, 2012 2:23 PM in response to BraulioLobo

same problem here... imessage says delivered, but the other person does not get it on the iphone.


Also, sometimes i send from imessage on the Mac, and on the mac it says delivered, but not on the iphone, and the person does not get it. This happens on about 10% of my imessages (a lot!!).


But worst: imessages sent to groups are even worst. Some people get them sometimes, some people don't (all connected to network, with imessage activated). This happens almost 40 to 50% of the times on group messages.


This service is not trusty, i cannot trust a service that says a message is delivered, but the person as not received them...


Please fix this, apple!!

iMessage "delivered" but not received

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