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Can't edit photo imported from iphone 4S

After importing my photos to my PC (Windows 7) from my iPhone, I'm unable to edit them (for example, rotate, crop). I get the following error "this photo can't be saved because of a problem with the photo's file properties"

I check the properties, but they seem fine - all the right permissions, not read-only etc.

Occasionally, I will be able to edit a photo. Say 1 out of 10 of those imported. I can see no differences between these files.

I've also tried using different photo editors/viewers with no luck.


Any ideas?


Thanks!

iPhone 4S, iOS 5

Posted on Oct 28, 2011 6:15 PM

Reply
248 replies

Nov 29, 2012 1:48 PM in response to ecbtx

I also experienced problems with editing the photo's on my Vista PC coming from my new iPhone 4S. It didn't matter if I used iCloud photostream or copied the photo's directly to my pc through USB. The only way to edit them was by opening them once in paint and saving them. But at a sudden moment the files seemed to be corrupt and I couldn't delete them anymore.


Now a few days later I experience that I have no problem what so ever anymore. I don't know how this happened. Things I've done are: upgraded to IOS 6, connected my iPhone to another PC with Windows 7 64 bit (I still couldn't edit the photo's there), connected my iPhone to another PC with windows XP (I could edit the photo's succesfull on it), rebooted my Vista PC, executed checkdisk (but didn't wait till it was completely finished), copied the photo's again to my Vista PC and I could edit them. After the reboot/checkdisk the corrupt files were also gone.


Weird but I hope everything stays this way.😕

Nov 29, 2012 2:39 PM in response to MontrealPaul

My photos were locked this morning. I used this step on my Window 7 to unlock. It happen to me last year and my photo are unlock and i am able to use it to edit them now. You can only unlock one photo at time. I did for my coworker 30 minutes ago. Click on the photo, click on properties then edit, once prompted click the add button icon and insert the word users and ok. It will clear that one photo. You can do group by following same thing to a photo streaming folder...I just did for my co-worker who had the same problem as me. I will provide picture photo of the steps.

Jan 3, 2013 3:08 PM in response to ecbtx

WELL HOLY HALLELUJAH!!!!


MICROSOFT FIXED THIS IN WINDOWS 8!!!!


I finally upgraded to Windows 8 and imported my Christmas pictures in with the Import Pictures and Videos fuction. I clicked on the auto-rotate on import (which never worked in Windows 7 with the iPhone 4S or iPhone 5) and, holy cow, it rotated them. All my portrait photos taken on my iPhone 4S and my wife's iPhone 5 over Christmas imported properly (ie: rotated to the portrait view) in Windows 8.


NO NEED FOR JPEG LOSSLESS ROTATOR FOR ME ANY MORE!!!


AND AS A BONUS, IT SEEMS LIKE THE SOLVED THE SAME PROBLEM WITH VIDEOS. I need to test this with my iPhione 4S but my wife's videos taken in portrait mode (I have long since learned not to take portrait videos) turned out properly rotated. When I get a chance to test a portrait video with my iPhone 4S I'll get back.


YAY!!!!!!! What a wonderful Christmas present from Microsoft!!!

Jan 14, 2013 9:27 PM in response to nitro64

Just noticed this past week that I can now rotate using the the Windows Photo viewer. There is also an option on the right click menu to rotate (not sure if this is windows addon or from another application) but they are all working without any issues now.


Apple might not be reading these boards, but sounds like Microsoft might be 😉


Make sure you have the latest windows updates and see if that resolves it for you.

I am finally done with this thread :-)

Feb 23, 2013 10:01 AM in response to ecbtx

I had about 900 photos to fix. I didn't like some of the solutions that remove the 'date photo taken' and other useful info. What I did was use a program called BatchPurifier Lite (free). After some experimenting, I found all I needed to remove were the XMP data. That way, the date photo taken was still intact. The program processed the whole folder in about 10 minutes. Now I can rotate the photos at will with windows right-click and rotate.

Can't edit photo imported from iphone 4S

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