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Lion - Address Book Duplicates

Almost every one of my address book entries is duplicated. Some are identical and most of the others simply have the phone numbers in a different order. I went through a Card/Look for Duplicates. It said that it found about 2,000 duplicate entries. I told it to merge them, and it crunched for a while, but nothing seemed to change. Running it again doesn't find any duplicates, however.


I still have about 2,000 duplicate entries. If I try to manually merge two identical entries, by highlighting them both and clicking Card/Merge Selected Cards, I get the message 'The cards could not be merged because they came from different accounts'. I would really like to know *** that means.


Any help appreciated.

Posted on Nov 2, 2011 3:10 PM

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39 replies

Feb 23, 2012 5:21 PM in response to Surfing_Mike

@Surfing_Mike: You shouldn't have to export to vCards. Launch Address Book and click on the red "group" button so your groups are on the left and your contacts are on the right. Select the group you want to copy from, click a contact, enter Ctrl-A to select all, then just drag all the contacts to a different group.


Once all of the contacts are in the same group, you can then use Card -> Look for Duplicates to clean things up.

Aug 22, 2012 5:23 PM in response to --russell

@russell's suggestion seems to have worked for me as well. Whew! I know what the problem was. I have both an iMac and a MacBook at home. I have just recently upgraded to Lion (I avoided upgrading to Lion when it was brand new hehe) so iCloud is still a novelty for me. To keep the Address Book in sync between both Macs, I just manually moved a copy from the MacBook to the iMac. Then, just to test things out, I sync'ed the iMac with iCloud, and completely forgot I had done so.


Today, working on the MacBook, I saw that contacts weren't being synchronised with iCloud, so I clicked on the checkbox — and instantly I got everything duplicated. Well, almost, I had added a few new contacts on the MacBook as well who had not been duplicated. Puzzled, I started deleting them manually, one by one... after 30 or 40 or so, I got tired and Googled for a simpler way to do this 🙂


@russell's trick fortunately solved my problem! Thanks a lot!


Now to kick iPhone sync'ing into submission. Ha! That's on another thread here on the Apple Discussions forums. Sadly, it's a way old iPhone, so, no, it doesn't support iCloud...

Oct 6, 2012 2:13 AM in response to --russell

Russell's solution largely worked for me, except now I have 60 more contacts in my iPad (2279) than I do on my Mac 2219). This is due to Facebook 256 contacts on my iPad that are not on my Mac and 196 Exchange contacts on my Mac that are not on my iPad. Oh well... 😕 I guess I can live with this difference.

Jul 20, 2013 9:57 AM in response to --Nancy--

After I upgraded my secondary Mac from 10.6 Snow Leopard to 10.7 Lion (already had one machine using iCloud contacts syncing), I had duplicate contacts on the secondary Mac (I periodically exported them from the primary machine and imported them on the secondary machine). I could turn off one set by just clicking ‘iCloud’ contacts in the groups pane, but then the contacts on the local drive would gradually become out-of-date. I basically did what Russell suggested after first removing the old contacts from address book. My steps were:


  1. In the Address Book application, clicking on “Contacts on my Mac” (I had iCloud and Local contacts), selecting all the contact cards, and deleting them.
  2. In System Preferences > Mail Contacts Calendars: clicking on the iCloud account, unchecking Contacts, and then choosing Keep a local copy. Wait a minute while the machine works.
  3. Re-check Contacts in System Preferences, and choosing Merge.


Now I have synced copy on the local drive and available when I’m off WiFi. It would have been slightly easier if I had removed all the contacts from the computer just prior or after installing Lion (since the local copy was a dated manual import anyway).

Jul 20, 2013 10:03 AM in response to karl-d

karl-d wrote:


Now I have synced copy on the local drive and available when I’m off WiFi. It would have been slightly easier if I had removed all the contacts from the computer just prior or after installing Lion (since the local copy was a dated manual import anyway).

The iCloud Contacts are always available to you, you do not need to be connected to the internet to see them. If you, add to, change or delete any of them the changes will be applied to the server-side contacts the next time you connect to the internet

Lion - Address Book Duplicates

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