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iMessage Phone Number Error

I am having trouble trying to get iMessage working. iMessage works via email, but with the phone number, it no longer works. I would see "Veryfying" then a few minutes later it says error. I've tried restoring, resetting, rebooting with no luck. I have restored from backup, and also started from scratch, I can't seem to get my phone number to register with apple servers. Should I send my iPhone in?


User uploaded file


If you have any ideas to solve this problem, let me know! I want to be able to use iMessage via phone number, not by email.


Thank You!



PS The problem occurs with FaceTime too.

iPhone 4, iOS 5, White

Posted on Nov 5, 2011 12:56 PM

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18 replies

Aug 30, 2012 9:10 PM in response to AlexNguyen

I have the same problem. The number my phone is reporting or 'verifiying' in iMessage (and also facetime) is the one from the NZ sim card I used in my phone on holidays. Multiple sign outs reboots etc waiting signing back in doesnt put my real (current SIM) phone number back into iMessage. Any help appreciated. I might try reset network settings next

Oct 3, 2012 7:46 PM in response to diderrs

I've recently returned from a trip to Spain where I used a Spanish SIM card. After returning home and swapping back to my local SIM card...


In Settings->Messages->Receive... iMessage defaulted to using my AppleID iMessage account (an email address). The phone number option showed as greyed-out, as the old Spanish number, and showed as having an error.


Turning iMessage off and then on retriggered a login and fixed the error.


Not sure if this would help in your case.

Feb 22, 2013 5:10 PM in response to noelfrommumbai

AT&T Told me I would have to factory reset my phone to fix a similar error - where I was receiving other people's text messages and such after doing a phone relocation. Like everyone else, my number under >Settings >iMessage was greyed out. I turned iMessage off the first time, and back on but the old number still showed up. I then tried to add an e-mail address, and enter a phone number which freaked it out and brought me back to the screen. So I went back up to iMessage and turned it off, following your instructions. I left the Settings, iMessage screen and came back, and it was CHANGED!!!!


THANK YOU **SO** MUCH!!!! You saved all of our info!

iMessage Phone Number Error

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