buzzing headphones fixed by touching metal back?

I've found a few references to this, but none seem to occur when the ipod is by itself ( not in the dock). This will be long, I apologize, but I want to be thorough. I've had 2, 3, 4, and now 5G iPods, and this seems to be peculiar to the 5G (mine is a 30GB).

When I sit at my desk at work, I listen to the iPod through the white Apple headphones, with the iPod on the desk in front of me. Occasionally, I will place it in the dock to charge as I continue to listen with headphones. Volume is turned down to about 15-20%, just enough to drown out computer hum and passersby. Music sounds good and clear, no problem there.

Every once and a while, as I lean back from my computer to stretch or think, I get a buzzing sound in my phones. I thought it was a short in the cord, but by accident I figured out that if I touch the metal part of the iPod's case, the buzzing stopped. Every time this buzzing occurs, I can now touch the case to "short" it out, and continue listening. If the buzzing is particularly bad, when I touch the case, I can feel a noticeable static shock in my fingertip.

I figure that there is something similar to a ground loop being created here by the static buildup of me shifting around in my seat. This occurs fairly regularly when the iPod is flat on the desk in its factory gray slip case, and it seems to be more frequent when it's in the dock, connected to an outlet. There has been no buzzing I'm aware of when I play the ipod through the line-out from the dock.

Is this a fault in my iPod or its headphone jack not being properly grounded to its case? Is this an issue with all 5Gs, or only the few I've seen on these forums? Statically discharging myself on the ipod can't be good for it.

Nik

Windows XP

Posted on Feb 2, 2006 12:45 PM

Reply
10 replies

Feb 2, 2006 12:51 PM in response to toomanyplugs

Is this a fault in my iPod or its headphone jack not
being properly grounded to its case? Is this an issue
with all 5Gs, or only the few I've seen on these
forums? Statically discharging myself on the ipod
can't be good for it.


I was reading about this just yesterday in the 'problems' section of a magazine problem. They said that it happens when the base of your headphone jack makes a connection with the metal case. They advised putting a very thin plastic washer over the headphone jack.

Nevertheless, if your iPod is new, you shouldn't have to put up with doing bodge jobs to make it work properly. Take it back and get it replaced.

Feb 2, 2006 2:16 PM in response to moonunit

thanks for the suggestion. I'll give it a try, but as I was just now looking closely at the 5G's headphone jack, there is a small white plastic liner that seems to serve this purpose already. It's very thin, but I think it's enough insulation for the voltages that I'm dealing with

Perhaps there is a short between the jack and the metal back on the inside?

I think you're right about taking back a new iPod because of this. I was hoping it wouldn't have to come to that, though. Oh well.

Feb 2, 2006 2:41 PM in response to toomanyplugs

I think you're right about taking back a new iPod
because of this. I was hoping it wouldn't have to
come to that, though. Oh well.


If it's really new and it came that way, you should be able to get a replacement or a refund. Anyhow, personally I wouldn't keep it, simply because small faults have a way of becoming big faults and by that time, you might not be entitled to have anything done about it. Good luck and I hope you manage to get it fixed one way or another.

Feb 8, 2006 8:25 AM in response to moonunit

...They said
that it happens when the base of your headphone jack
makes a connection with the metal case. They advised
putting a very thin plastic washer over the headphone
jack.


Well, after a few days of fiddling with the jack, and separating the jack and the plug with a piece of Kapton tape (good insulator), the problem persists. It is especially noticeable on the days when we're having dry air (a Santa Ana here in So Cal).

I'll keep trying. Anyone else out there have an idea?

Mar 8, 2006 9:05 AM in response to King Cole

I've been using the sleeve that came with the ipod the whole time, but it also happens sitting in the dock, without the sleeve (but headphones attached).

(aside) I've been looking at other sleeves; I'm partial to iSkin, since I've had those before, but I've been forced to get new skins every time I get a new iPod model, so at $35/pop, they get a little expensive. (/aside)


Haven't tried it with other headphones, I'll have to look into that...

Mar 9, 2006 7:28 PM in response to toomanyplugs

i noticed a similar problem, and the answer is static.
I would get the buzz(more specifically a loss in volume in left ear) when placing ipod in my sweatshirt pocket, opening a door, etc, and its worst if you let headphone wire touch a tv screen or monitor.

I tried this with a pair of sony head phones and nothing happened, so it seems to be a problem with apples headphones. I'm sure if anyone puts their apple headphone wire up to a static source the same thing will happen.

your case sounds similar, but you must be building up a static charge on the office carpet, and the dryness in the air is not helping

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

buzzing headphones fixed by touching metal back?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.