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My iPhone 4s switched off and won't turn back on

My iPhone 4s was working fine then all on sudden screen was black and can't turn it on. I have tried plugging into my computer and charger still nothing.

I know battery is charged and I have tried the hard restart.


Any other ideas????

iPhone 4S

Posted on Nov 6, 2011 11:20 AM

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Posted on Nov 6, 2011 11:58 AM

I have this issue almost daily and have yet to figure it out.


I hold the power button and home button simultaneously for about 30 seconds until the Apple appears on the screen.

8 replies

Nov 28, 2011 6:27 PM in response to simon106

I am also dealing with this. I got mine right out of the box, set it up, added all features, and then the screen went completely black. I plugged it in, tried all button combinations. Then I called Verizon Wireless and they couldn't help me get it back on. Ended up sending it back and my new 4S will be here on Tues or Wed. Really Apple? I hadn't even taken the plastic off! All I can say is call your service provider and ask for advice.

Nov 28, 2011 8:13 PM in response to GSTEINHOFF

Same thing happened to me today. Phone was only 72 hours old. Apple is FEDEXing me a new one tomorrow. Should be here on Wednesday. My service is through AT&T. They were not help at all and just told me to call Apple. Been an AT&T customer for over 7 years. I was not happy with the response they gave me. Also not real pleased that my brand new phone already crapped out after 72 hours.

My iPhone 4s switched off and won't turn back on

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