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iTunes (vista) keeps asking for a username and password to connect to web.me.com

iTunes (vista) keeps asking for a username and password to connect to web.me.com (this has been a problem since before iCloud and I never had MobileMe) and then it asks for a username and password for e2982.c.akamaiedge.net - doesn't like my iTunes account username or password.


I think it happens when it tries to connect to iTunes store, but I can be in any page in iTunes and it will appear.


I have to press ESC to get rid of the dialogue box, so that iTunes wifi sync will work.


I've tried a proper uninstall (all apple components in order) - no luck.

Windows Vista

Posted on Nov 8, 2011 12:11 PM

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Posted on Nov 9, 2011 1:24 AM

My current theory is that there must have been some problem with internet options. Unable to find anything to change, I have just uninstalled internet explorer 9.


Seems okay so far....


iTunes wifi sync seems less buggy too.


Time will tell. Will update if this has not solved the problem.

4 replies

iTunes (vista) keeps asking for a username and password to connect to web.me.com

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