I am having trouble signing in to the App Store

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I am having trouble signing in to the App Store

I am having trouble signing into the App Store to purchase an app for the Mac (Facetime for Mac). I have an Apple ID that works perfect with iTunes, additionally I used the same Apple ID to login to this support forum, again, no problems. However when I attempt to use it for the App Store, I get a message that reads, your password is invalid, it must have upper case, and lower case, and numbers etc. I am a single user, one person with one Apple ID on one iMac. Thank you for your time and help.

iPhone 4, iOS 5

Posted on Nov 9, 2011 1:40 PM

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Answer 1

Nov 9, 2011 1:47 PM in response to sodchopper

Try "resetting" the password > Apple - My Apple ID

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Answer 2

sodchopper Author

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Nov 9, 2011 1:56 PM in response to Carolyn Samit

Thank you. My Apple ID does NOT contain an upper case letter, and yet it works fine when signing into iTunes, and this help forum. But again, the App Store wants a PW with an upper, lower case and number. Perhaps I will have to make that minor change. Thank you again.

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