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Installed new ATI Radeon HD 5770 1024 MB display card, Seems not fully functional!

Hi,

I've replaced my old Nvidia GT 120 (PCI) display card with the new ATI Radeon HD 5770 1024 MB display card (PCI).

It is working, but when I am looking 'PCI Cards' tab under Hardware in the 'System Information', its showing two cards under Slot-1...
Shows this information:


Card Type Driver Installed Slot

ATI Radeon HD 5770 Display controller Yes Slot-1
ATI Radeon HD 5770 ATY,HoolockParent No Slot-1


The details of each (after clicking on them seperately) are following:


First entry:


ATI Radeon HD 5770:


Name: ATY,Hoolock

Type: Display Controller

Driver Installed: Yes

MSI: Yes

Bus: PCI

Slot: Slot-1

Vendor ID: 0x1002

Device ID: 0x68b8

Subsystem Vendor ID: 0x106b

Subsystem ID: 0x00cf

Revision ID: 0x0000

Link Width: x16

Link Speed: 5.0 GT/s



Second entry:


ATI Radeon HD 5770:


Name: ATY,HoolockParent

Type: ATY,HoolockParent

Driver Installed: No

MSI: No

Bus: PCI

Slot: Slot-1

Vendor ID: 0x1002

Device ID: 0xaa58

Subsystem Vendor ID: 0x106b

Subsystem ID: 0xaa58

Revision ID: 0x0000

Link Width: x16

Link Speed: 5.0 GT/s

_____________________


...how I can make this ATY,HoolockParent work properly..! ..I've searched over but couldn't find any driver or such seperately anywhere for the same.

What are the basic functionalities of this ATY,HoolockParent and what can be the bad effects of not having it installed properly..?

Please let me know how I can solve this problem..


Thanks!



regards:

Ashish

Mac Pro (Early 2009)

Processor: 2 x 2.26 GHz Quad-Core Intel Xeon

Memory: 8 GB 1066 MHz DDR3 ECC

Graphics: ATI Radeon HD 5770 1024 MB

Software: Mac OS X Lion 10.7.2

Mac Pro (Early 2009), Mac OS X (10.7.2), 2 x 2.26 GHz Quad-Core Intel Xeon

Posted on Nov 10, 2011 1:09 PM

Reply
56 replies

Dec 11, 2012 9:25 AM in response to Chiravouth Norodom

Chiravouth Noradom-

the products does state that it's for Mac Pro mid 2010

There are two reasons for that:


1) the pre-2008 models have PCIe 1 slots, and it WILL run a bit slower than the typical benchmarks.


2) Apple's policy is to only test with what is currently shipping. When the 5770 came out, only the model you referenced was currently shipping. That's what they tested it with. They only recommend what they have actually tested.


-------


I continue to believe your particular card that is "acting funny" has some problems.

Dec 11, 2012 9:31 AM in response to Chiravouth Norodom

There is a tech note (why they don't have links on product pages to knowledge base?) about HDMI audio or something. VERY minor.


The 2010 is a tweaked 2009 with better support for processors and DDR3 1333 and Apple doesn't ship firmware updates once a new model is out - some people do use 2010 firmware on their 2009s in part to use W3680 in the past (popular $600 upgrade to have 6-core 3.33 cpu).


Something else at work.


Try 10.6.8 or clean Lion, your two best. (dual boot if you need Lion or later and keep 10.6.8 for work and production).


Upgrades carry old "stuff" that you may wish you didn't.

Dec 11, 2012 9:45 AM in response to The hatter

I did a fresh install (not upgrade) on my early 2009 Mac Pro (4,1) but with Migration Asistant being used. This time I will try on a second hard drive and re-install again without using Migration Asistant and see what happen. 5770 is an awesome card. I did a Cinebench test and it yeilds at 27.46 fps vs. 14.04 fps on stock video card that came with this Mac.

Jan 17, 2013 6:32 AM in response to ashishv_26

I changed the dead gaphic Card on an early 2008 Mac Pro to The same ATI Radeon HD 5770 you mentioned.

It worked so well that I bought an LED Cinema Display to go with it.

Now If I run System Information ->PCI Cards , I get exactly the same text which puzzled you, with the mysterious Hoolock Parent.

I guess this has something to see with the fact that the card takes 2 slots on the back of the beast and that you can connect anoyher display to it.

I don't worry since everything works hyper well. I suggest you do the same.

Jan 17, 2013 1:48 PM in response to Chiravouth Norodom

If you like the ATI 5770 performance, you should check out nVidia's GTX 680 ... oh wait, nevermind, can only do that on a PC 😉


Who knows, maybe some day Apple will keep up with industry wide hardware changes and stop hiding behind the false claim of "stability" ... but I doubt it.


Just remember that OSX (Mountain Lion) is stuck at OpenGL 3.2 ... which is a very old version of OpenGL (which is currently at OpenGL 4.3 on the PC side). OpenGL 3.2 is about equivalent to DX9c (released in 2004) Win7 supports DX11 ... so graphics wise Apple is about 7 years behind the curve.


Just Sayin'

Jan 17, 2013 2:23 PM in response to Rob A.

MacPro is a joke. Luckily I don't own one at home, only use it at work. It's supposed to be upgradable but the lack of driver-support is no funny business when you invested $6000-$8000 on the hardware. MacPro is disposable, not upgradable. The lesson here, max out your video card when order it online for full compatibility down the road when upgrading the latest OS. This is because if you are installing a hardware that the original configuration is not supported, you are taking a huge chance when upgrading your OS.

Installed new ATI Radeon HD 5770 1024 MB display card, Seems not fully functional!

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