My inbox only displays 10 emails at a time

Question

Level 1

0 points

My inbox only displays 10 emails at a time

Just set up my iPhone 4S. Immediately updated to iOS 5.0.1. Used Microsoft Exchange to add Mail, Contacts and Calendar from Gmail. Can send and receive email just fine, but my inbox will only hold 10 messages at a time. If I scroll down to the bottom there's no option to load more messages. I've tried the following:

-turning the phone on and off.

-adjusting in Settings the number of messages to show 50, 100, 200, etc.

-in Exchange, deleting and re-adding the Gmail account.

Can't think of anything else to try because I'm unsavvy. Any suggestions?

iPhone 4S, iOS 5.0.1

Posted on Nov 10, 2011 6:14 PM

Reply

Answer 1

Nov 10, 2011 6:17 PM in response to pseec

Why are you using Exchange to connect to your GMail? Exchange is for Exchange server based mailboxes.

Use the built in GMail setup wizard in settings?

Reply

Answer 2

Rysz

Level 8

44,449 points

Nov 10, 2011 6:19 PM in response to pseec

Since you "just set up" the iPhone, are you sure you received more emails since then? Try sending a few blank emails to yourself and see if more are displayed.

(the steps you already took, sound right.)

Reply

Answer 3

pseec Author

Level 1

0 points

Nov 10, 2011 6:27 PM in response to Rysz

Thanks. I should have been more clear about that. The inbox will hold only 10 at a time, so if I get additional mesages, the lower ones get pushed out of the top ten and out of sight. If I search my inbox, the messages I search for will appear, but when I exit out of search, it goes back to just the top ten in my inbox.

Reply

Answer 4

pseec Author

Level 1

0 points

Nov 10, 2011 6:31 PM in response to lonestarry

That did it, thanks! Still puzzled why the exchange inbox wouldn't work, though.

Reply

Answer 5

Rysz

Level 8

44,449 points

Nov 10, 2011 6:31 PM in response to pseec

Take lonestarry's advice. If the setting for number of messages still does not "hold," try Resetting the device (hold down the sleep/wake and home buttons until the Apple logo appears).

Reply