Upgrade to 7.6 broke my network

I just upgraded my Aiport Extreme to firmware 7.6 and I'm unable to connect to it from any of my Lion or SL Macbooks.


Console tells me:


11-11-11 09:41:02,000 kernel: MacAuthEvent en1 Auth result for: 00:1c:b3:ae:c0:51 No Ack


And in the UI I get a timeout connecting to my network.


I'm now on the wired part of the network on the hunt for the older firmware to downgrade. Really disappointing!

MB PRO

Posted on Nov 11, 2011 12:56 AM

Reply
162 replies

Jan 31, 2012 12:02 AM in response to montcley.jean

After having had severe problems with my TC 1GB with 7.6 (see my previous posts about the amber-blinking-problem and the TC no longer responding every few hours), I updated from the downgraded 7.5.3 to 7.6.1 to see if anything changes. Unfortunately, the problem is still the same. This morning, the TC was blinking amber again after updating it last evening.


My Airport Express had been working perfectly with 7.6 and seems to be working perfectly also with 7.6.1.

Jan 31, 2012 5:47 AM in response to Jeroen Wollaars

I had no problems at all and all my time machine issues were solved too. I did see a news article via a google search that said that the airport utility software update to V6 should be installed before the firmware update of the base station. I did this and things went seamlessly. Sorry, but I cant find the link anymore. Perhaps try this method for all you guys having difficulties

Jan 31, 2012 9:22 PM in response to Eclipse97z

This is an update from my last post. After updating to the Firmware 7.6.1 along with Airport Utility Version 6 (the graphical interface), my network is back on track! The Canon MP560 Printer is printing/scanning wirelessly and flawlessly. There was only one incident where it had an issue scanning (perhaps the printer timed-out on connection or something). All that was required was to turn off the printer for a few seconds and restart. Since then, everything is all good.


Thank you Apple!

Feb 1, 2012 12:07 AM in response to johnfromsolihull

Hey guys, I need to correct my original post from 31 Jan, whilst my network is working fine and everything is connected. Time manchine is s*rewed up again. Eveytime I switch my macbook on my 1st job of the day is to disconnect and re-connect my WD 1TB drive so that time machine can find the back-up location.


Please accept my appologies for spreading false hope that this "lion initiated" bug was resolved. Skeptecisim abounds from now on.

Feb 1, 2012 12:25 AM in response to johnfromsolihull

Hey John! I just saw your post! I used to have that same problem as well. I have 1TB WD connected to my Airport Extreme and I think this might help you. Try to see if this works for you:


Go to your SYSTEM PREFERENCES, then click on USER & GROUPS. Once you are in there make sure your account is selected and switch from PASSWORD to LOGIN ITEMS tab. What you will see (or maybe not) is like a list of programs that should automatically start once you boot your machine. You can add your network drive from the network to automatically mount once you boot your computer. Here is a pic of mine:User uploaded file


Just click the + button below and find your network hard (make sure its mounted first). Then add it. This way the next time you boot your computer, it will automatically populate. Now the downside to it is that if you're not near your local network when you boot, you will get an error message. Just click ok. But when you return to your local it will mount just fine.


I hope this helps with your problem!

Feb 1, 2012 9:50 AM in response to Jeroen Wollaars

Hello,


Apologize if I'm off course here but don't think I am......


Just 15 minutes ago, I got the notification to upgrade my AirPort Extreme Firmware to 7.6.1. I previously had 7.6.


Everything went fine, no problems (at least not yet).


I am NOT running Lion, I have Snow Leopard OS X 10.6.8. I was reading these comments and read that there was also a AirPort Utility update? I was not prompted for an update on AirPort Utility and after the 7.6.1 firmware update I ran a manual update check from AirPort Utility and it said there was no update. The version I have for Utility is 5.5.3.


Are the differences I'm seeing due to the fact that I'm still running Snow Leopard? I may have missed it since there are so many comments but can anyone confirm what I have for versions is correct if they are running Snow Leopard 10.6.8.?


Thank you in advance for the help!

Feb 1, 2012 10:40 AM in response to DMerz

Yes, your versions of Snow Leopard and Airport Utility are the latest versions. They are the same as my versions and I know I'm up to date. I have not yet been prompted to update either the Airport utility or the firmware. I would not go near the Airport updates, even if you paid me! Last year, when the yellow lights started flashing on my Airport devices, I thought I was forced to update to firmware version 7.6. I proceeded to do so and killed my entire network. I was one of the early posts on this forum. After three days troubleshooting, 5 hours on the phone with Apple techs, and much indigestion, I finally reconstructed my complicated network and have been OK since then. I have no idea why Apple hasn't corrected the underlying problem, but as you can see from new posts being sent to this forum, the problems begin anew. You're lucky you haven't shown any problems yet, now that you've updated to 7.6.1. Certain kinds of networks-- those with multiple Express stations-- seem to be more prone to the various problems. It shocks me that Apple hasn't yet addressed this!

Feb 1, 2012 5:02 PM in response to Phyllis Sommers

Hello Phyllis,


Thank you so much for the reply and the verification that my versions are ok!


Before I saw your reply, I saw another thread about 7.6.1 and then mention of AirPort Utility v5.6 and v6.0, and I got confused again since I have v5.5.3 and the manual update said I was current. I put a comment there but wish I had come here first to check if there was a reply.


So far everything seems to be working. I hope it stays that way. My network is simple, just the AirPort Extreme and a printer. I don't have multiple Express stations, so I hope that means I'm ok.


I've been through the same situation before, as you have, regarding the hours on the phone with Tech Support etc. And it isn't a pleasant experience, for sure.


Thanks again for the help and reply! If I encounter any glitches I will report back. Please let me know if you encounter any new issues too.


David

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Upgrade to 7.6 broke my network

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