Apple TV goes into rolling reset when connected to network

Someone else posted a similar issue.

Is it when you try the update it fails or just when connecting to internet?

You say it's otherwise stable, though presumably fairly useless as it is?

Afraid to say I'm not sure there's an easy answer to this.

Either AppleTV's restore has not been successful, or perhaps the unit is crashing because an older server it is trying to connect to is no longer available - if the latter you might be stuck unless Apple resurrect whatever AppleTV communicates with on network connection.

Was this AppleTV ever hacked/modified?

AC

Hasen wrote:

For example, I will plug in the ethernet cable and within a couple of seconds rolling resets with begin. I remove the cable and it takes a breather. Would an apple server be an issue at this point?

Yes, that's what I'm thinking - it came out in 2007 with software 1.0. Pretty sure there was some kind of security update with 1.1 or maybe a later update. It could be that Apple have retired a server that version 1.0 used - if they have that's bad as there's no official way to update AppleTV except over the internet, and updating 1.0 direct to 3.02 used to work ok as far as I remember.

I suggest you send feedback to Apple here:

Apple - Apple TV - Feedback

Have you considered it's your network that is causing the problem, try the Apple TV in another location to see if the problem persists.

I actually just had this same problem develop with my 1st generation Apple TV where I did a factory restore to try and fix the Authorization issue for recent iTunes downloads that others had been talking about.

Unplugging the ethernet cable stops the constant Apple logo reset but I can't do a software update without the internet. I know it isn't my network either because I have another 1st generation AppleTV on the latest software and it works fine when I hook it up to that TV & ethernet.

I don't know whether either of you would be willing to try something for me.

Try killing the internet connection and then try connecting to the network.

You mean disconnecting the internet at the router so I just have my internal network running?

Yes that was basically the idea, but it looks like Hasen has done the same thing.

Winston Churchill, thank you!! I disconnected the WAN cable on my Time Capsule and checked on the AppleTV (still connected via Ethernet) and it had stopped cycling through the Apple logo. With the WAN cable still disconnected I went through the menus and had the Software update highlighted and then connected the WAN cable back. Selected Update Software on the ATV and it downloaded and installed no problem.

I did a Facotry Restore a second time just to verify and it worked like a charm just disconnecting the Time Capsule from the internet but leaving my internal network up.

Hasen, try following the details that I described. I did it twice just to make sure and it worked perfect both times. Best of luck! Thanks again W.C.!