These apps cannot be accepted on this computer?!??!

My issue is almost identical to yours. I bought a macbook air off of a friend who reformatted the hard drive before selling it to me. Now when I try to accept the updates from iLife, it gives me the same error message you receive. Hopefully it's a problem with the App store. I'll be checking back to see if anyone has ome up with a solution.

How diddly get your redeem codes

I have this same Issue and have called apple support twice and gone into the genius bar but no one has given me ore heard of these redeem code everyone is giving me the run around

Please help

Any info will be much appreciated

Apple finnaly provided me witht the redeem codes after a month of calling and emailing

Best advice just keep hassling them for the codes until they put you in touch with an iTunes Senior Advisor

Hello, excuse me for my english but I'm french. I have exactly the same problem, with the update and after with iPhoto. I don't understand your answer to the problem, can you explain me the solution easily ?

What I have to do ? Call Apple ?

Thank you.

Yes just keep calling apple and explain to them your problem:

That you cannot download iPhoto eventually someone will send you some redeem codes that will hopefully solve your problem

But mainly just keep calling apple and do not let them give you the run around

I had to call four times before they sent me the redeem codes

If you need any more info just let me know

I'm two calls in, first call was in December! 2nd call I'm told I will be called back on Monday. Meantime the first senior advisor is avoiding me, left two emails and a phone call and have't heard a word from him. The shame is that I bought Aperture 3.0 for $200 but it has even worse faults.

I suggest that you all stop dealing with lower level Apple Care agents and immediately ask politely and firmly to have your call escalated to a Customer Relations agent. They are authorized to do most anything to satisfy a customer. Apple has had this issue with preinstalled iLife apps for almost a full year and they have not solved it. Explain to the agent that you need the redemption codes immediately in order to enjoy the use of your Mac, for which you paid good money and deserve to be able to use it fully and properly.

The answer was authorization codes. It took three phone calls, several emails to Apple Tech support (after I purchased the $160 applecare plan) to get them. Note, I had to call back after four days, the first Senior Advisor simply disappeared and refused to respond to emails or phone calls. The next Senior advisor spent the weekend looking for the first advisor, then scheduled a phone call to tell me he would begin looking at the issue. When I asked he specficially discounted the authorization codes:

"I don't know if issuing a redeem code for iPhoto is an appropriate resolution for your issue. Since, I don't have the ability to issue any redeem codes for the Mac App Store, I am still waiting to hear back from Sean, the previous agent you were working with, regarding any status he has about your issue."

Three days after that...here are your codes. Note a restart is necessary to properly get the iLife apps to update, now through the App Store.

Also, this is the second issue where I have lost contact with a Senior Advisor and had to restart the process. Standard procedure?

The answer was authorization codes. It took three phone calls, several emails to Apple Tech support (after I purchased the $160 applecare plan) to get them. Note, I had to call back after four days, the first Senior Advisor simply disappeared and refused to respond to emails or phone calls. The next Senior advisor spent the weekend looking for the first advisor, then scheduled a phone call to tell me he would begin looking at the issue. When I asked he specficially discounted the authorization codes:

This is why I purchase my software on a physical DVD whenever possible.

Howdy,

Here's how I solved this problem:

1. Launch App Store
2. Click the "Purchases" tab (the price-tag icon at the top of the App Store window)
3. Find iMovie in the list
4. Click its "INSTALL" button

It downloaded without complaint, and I'm running iMovie successfully right now. This despite the fact that navigating to iMovie through App Store search field displayed an "ACCEPT" button rather than an "INSTALL" one, and resulted in the same error for me as described here.

Much faster for me than begging anyone for download codes. Hope this helps someone else.

jmacdotorg,

Did you uninstall the iMovie before going to the App Store? I try your tip but I'm not able to download it again.

I did not uninstall it, because I did not have it on this computer to begin with. I upgraded to Lion from Snow Leopard a few months ago, swapping out my hard drive entirely in the process, and iMovie didn't tag along. I haven't needed to use it until last weekend, and thus ran into the issue with the ACCEPT button described on this thread.

So, yes, good question. Obviously I'm not going to recommend tossing out your software entirely just to see if the method I described works for you. I suppose you could try something safer, like temporarily moving or renaming the application first, but that's up to you. Best of luck...

If you put an app in the Trash and restart, the Mac App Store cannot see the app. But until you empty the Trash the app is still there and can be removed from the Trash.