Why has iTunes Match deleted my playlists?

Shortly after enabling iTunes Match, all of my playlists disappeared.

Ten years of playlists that are intimately connected to significant events and memories for me.

Not just my smart playlists, or the playlists in folders- all of them.

Playlist menu is completely empty in iTunes on my Mac, and enabling iTunes match completely wiped all of the music off of my iPhone.

Very frustrated with this- any one else have the same issue? Any ideas of how I can retrieve my playlists?

MacBook Pro, Mac OS X (10.7.2)

Posted on Nov 15, 2011 1:38 PM

50 replies

Jan 12, 2012 5:26 AM in response to hughes.mike

THANK YOU SO MUCH FOR THE FIX!!! $24.99 DOWN THE DRAIN ON iTUNES MATCH.

whybart

Level 1

4 points

Feb 23, 2012 9:33 PM in response to hughes.mike

The restore method worked for me. My question is "what was Apple thinking when it released Match with such a glaring defect?"

BYU427

Level 1

0 points

Apr 26, 2012 5:10 PM in response to regriff

Thank you, regriff!! That was PERFECT!

Jun 26, 2013 5:00 PM in response to regriff

Thanks, this worked and I have my Playlists back. Hopefully Match won't undo all my hard work again!

Jan 5, 2014 8:00 PM in response to wyrex

They only had to get just a few things right. Preserving people's playlists was beyond them.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why has iTunes Match deleted my playlists?