This item was not added to iCloud because an error occurred.

I have approximately 400 songs that have the iCloud icon with a slash through it. When I click on the icon, I get this message: This item was not added to iCloud because an error occurred.


Right clicking, and selecting "Add to iCloud" does not work. iTunes will check the song, and does not return an error, but it also doen not upload the song.


"iCloud Status", in iTunes , for the songs not uplaoded is "Error".


I have searched the internet, and see that many people ar having the same issue, but right clicking, and selecting "Add to iCloud" seems to work for them.


If anyone could offer suggestions to fix this, I would appreciate it.

Posted on Nov 15, 2011 5:51 PM

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38 replies

Jan 1, 2012 6:26 AM in response to DCIFRTHS

It worked slightly different for me - i'm still having an issue of tracks added to my library until i have closed and re-opened itune - thats a whole other story . . that is relevent however ..


I followed the suggested method of "creating an mp3" and then because of the above problem i closed and re-opened itunes so the newly created tracks would show. Because i had closed and re-opened the tracks marked with "error" try to upload/match again - i then hit "add to icloud" on the duplicate tracks and miraculously the original track matches all of a sudden! so i then deleted the duplicates.


This is great because as previously mentioned by others some of these tracks are on playlists so i dont want to got through re-adding them etc, but this got the originals working for some starnge reason - and im pretty sure its not ust because i closed and re-opened itunes because i had already dont that a few times since my library finished matching so wouldve fixed itself before now.


still, very annoyed that i am having to spend my time searching for solutions, havn't had the guts to enable match on my iphone yet for fear of royally screwing up my playlists - i go on holiday next week and would be very angry with no music with me, and dont have any time to mess around with it if it goes wrong! kinda trialling it on my ipad - my favourite playlists arent loading so not happy after taking the punt on paying the subscription.. dont get me wrong i will persist because i know in theory match is great...it just needs a little time that's all!

May 4, 2013 6:26 PM in response to bubu92

I too have several songs from CD's i copied into iTunes in lossless format on my iMac. (i call that the master library) I have iTunes sharing service.

95% of them are in the cloud fine. However there are 10 with cloud icons with no exclamation point inside them and 10 with with cloud icons with exclamation points in them. All of the rest of my songs have no cloud icon next to them and they appear in my iPhone music list fine. Those songs that do have the cloud icons (either with or without the exclamation point inside) appear on my iPhone but are greyed out and CANNOT BE PLAYED from my iPhone. They play on my iMac in iTunes however. Have you discovered how to handle this? I even tried re copying the CD with the majority of the problems but it made no difference.

Jun 8, 2014 9:30 PM in response to Turbopgt

nope...3+years later this is still an issue for me. Makes me regret ever giving apple my money in the first place this is stupid because all of these songs were uploaded to icloud from my old laptop, then downloaded from icloud to my Macbook and now trying to upload them back to icloud after reactivating itunes match to get them on my new desktop computer as well I keep getting a crap load of errors and failed uploads for half of my songs and trying to convert them on my macbook I get another error that the disk could not be read from or written to. This kind of *****, all I want is to have the music that I paid for transfered ont MY computer using the service that I PAID for but I guess thats too much to ask for.

Aug 10, 2016 1:46 AM in response to BillyPilgram

Hi,

The problem is most likely to be with individual tracks rather than a bug in the iTunes Match process.

Sometines trying to add to iCloud music libray works but if it doesn't, You should delete the existing files from your library and either readd them from your back up, from your original source or rerip them from the original CDs. You can of course try converting them from MP3 to AAC or vice versa and try adding the new version to the iCloud music library.


Jim

Nov 27, 2016 2:51 AM in response to DCIFRTHS

The answer is quite simple.

1) Go to iTunes

2) Go to that particular song which showed this error on your other device

3) You'll see a cloud with exclamation which says the above-mentioned error

4) Right click and "add the song to icloud library"

5) Wait for the song to upload in the library

6) Woohoo now please check your device. The songs will be automatically downloaded and ready to play(if you have enabled this setting) or there will an option to download (usual cloud icon)


cheers

VK

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This item was not added to iCloud because an error occurred.

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