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Level 1

13 points

An unknown error occurred (11111). Anyone have a clue what this means?!

When trying to download certain MATCHED songs, I'm getting the message that "This item cannot be downloaded." This initial message is then followed by another message: "There was problem downloading x (where x is the name of the song). An unknown error occurred (11111)." This seems to happen randomly. Most frustratingly, I then cannot play any of these songs in iTunes. iTunes cannot find them in the cloud, even though the status shows Matched! I'd be grateful if anyone has any ideas here. Apple, are you checking these forums?!

Posted on Nov 16, 2011 12:38 AM

62 replies

Jun 17, 2012 10:05 AM in response to Chrisworld

Hi,

Yes. I have some files that were originally match and downloaded. I had to delete a number of tracks to get below 25k limit.

I was able to readd at a later date but they were no longer matched - uploaded instead.

Jim

kumulat

Level 1

4 points

Jul 1, 2012 2:14 PM in response to catalyst9

So at least in my library everything seems to be fixed. All tracks with download errors are downloadable again. Although feedback from Apple support is still missing, would had been nice to have gotten a decent explanation...

An unknown error occurred (11111). Anyone have a clue what this means?!