iTunes match made my music "Clean"

If you deleted files from your computer without having a backup then that's on you. Yes, I agree that this clean/explicit bug (and it is a bug) in iTunes Match can be annoying. But no one was forced to upgrade any tracks without having a backup.

Really? That's your best argument...'force' ? So you're defending the bug because it wasn't forced.

Bravo

Agreed. Its absurd. I'm sure if Apple was honest and upfornt about the bug and didn't sell the product like it would upgrade the bitrate of your songs seemlessly, people wouldnt be trying to replace them in the first place. You pay for 2 things that Google music doesnt offer...upgrading of quality, and convenience of "matching" your songs. It does neither well at all. (You could argue that you also get 5k more songs, but ****, if the rest of the library barely works, who cares).

The least that apple could do would be to acknowledge the bug and give paying customers some piece of mind that a fix is coming. So far Ive had iTunes Match for 3 months (had to upload more than half of my library anyway) and haven't used it because I don't want to listen to edited versions of my songs. Not convenient at all, and basically I'm paying for a beta version and wasting my money while they (hopefully) come up with a fix.

Again, I started using Google Music about a month ago and have had no issues whatsoever. May not have the features iTunes Match totes, but it also works as advertised and doesnt over-promise and under-deliver.

OWN3D wrote:

Really? That's your best argument...'force' ? So you're defending the bug because it wasn't forced.

Bravo

That's just absurd.

A 9o5 Mac reader said he received a reply from one of Apple's engineers saying they're working on the problem: http://9to5mac.com/2012/02/02/apple-working-on-fix-for-itunes-match-bug-that-mat ches-explicit-songs-as-clean/

Hopefully we'll see a fix soon!

The various Mac sites reporting this issue is a very good thing - this issue is finally getting the visibility it deserves, which (hopefully) means that Apple will step up its efforts to correct.

Agreed. I don't think Apple is sitting around and not fixing this but a bit of additional pressure in the form of the media spotlight can't hurt.

davejr160 wrote:

The least that apple could do would be to acknowledge the bug and give paying customers some piece of mind that a fix is coming.

As well as give paying customers an extension of a few months since the first few have been so buggy.

I agree 100%.

I opened a ticket with Apple iTunes support and they acknowledged the issue and gave me 5 store credits which is basically worth $5.

https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4

I selected iTunes | iTunes Store | Other iTunes Store Topics and went from there. They were quite helpful and confirmed that Apple is working on it.

I don't want credits or money, I just want my entire iTunes library fully uncensored again.

Slicecom wrote:

I don't want credits or money, I just want my entire iTunes library fully uncensored again.

Restore from your backup.

I have a bandwidth cap at home, unlimited bandwidth is a rarity in my country, so when I bought iTunes match, for the sole purpose of upgrading my library to iTunes quality, I downloaded all the matched songs to an external drive at my work computer (with the permission of my boss), took the drive home, and painstakingly manually deleted the matched songs off my computer and relinked them to the new files I copied over. Sure I could restore from my backup, but I'd lose over 24 hours of organizing, all because some of my songs have been replaced by censored versions. Forgive me for hoping Apple makes it fiction properly like it should have from the start, rather than resorting to time machine and losing all that work.

A few issues with that:

- If you have ten thousand+ tracks, you have no idea what might be affected. I've been doing my own Matches piecemeal and unless I listen to every song in real-time, there's no way for me to know if the Matches are working as expected.

- If someone doesn't catch this for a month or longer, and makes constant updates, restores might be impossible without wiping out all your legitimate changes (depends on how one backs up)

- Even if one manages to restore from a backup, iCloud is still broken for the song / album in question.

Apple knows it's an issue, at least as per my case number, so I can only hope that they have resources working on the problem.

Slicecom wrote:

Sure I could restore from my backup, but I'd lose over 24 hours of organizing, all because some of my songs have been replaced by censored versions. Forgive me for hoping Apple makes it fiction properly like it should have from the start, rather than resorting to time machine and losing all that work.

It's not necessary to restore the entire iTunes library. Just restore the tracks that were explicit before you downloaded the matched versions.

And, yes, Apple needs to fix the bug. No one is saying they shouldn't. But we also have responsiblity to mantain the integrity of our own data. That is not Apple's responsiblity. As has been stated many times on this forum having a current backup of your personal data is essential for disaster recovery.