OWN3D wrote:
Michael, i'm not the only one believes that an iTunes library restore is not the solution, we want apple to fix the problem. It isn't the fault of the consumer, its the fault of the producer of a faulty product. They lay claim to trusting the product, you release funds and expect a service in a return. If this exchange isn't what they claimed, then the user has the right to be upset and expect that they fix the problem.
If someone replaces a matched track that was explicit with a track that is clean from the iTunes Store then the way to restore that track in the iTunes library is to restore it from a backup. Or re-rip the CD. Or re-download it from the store purchase history. There's different ways to get a track back. This is the solution to getting the origional tracks back into an iTunes library. Whether you want to take these steps or not is entirely up to you.
Now, if you'll read my post directly above your last two you'll see that I say yes, Apple does need to fix the bug that is causing explicit tracks to be matched with clean tracks. No one is saying the bug shouldn't be fixed. However it is our responsibility as computer users to ensure the integrity of our personal data. That is not Apple's resposibiltiy. In fact, if you've ever read the TOS for the iTunes Store it explicitely states that backing up our purchased music is our responsiblity.
So... when you encounter a problem, such as getting a "clean" track in place of an "explicit" track from iTunes Match. What are you going to do? Are you going to sit around and kvetch and moan that it is Apple's fault? Or are you going to do something the fix the problem locally so that you can enjoy your music? If the former, you're bound to be unhappy. If the latter, you'll need a good backup.
And, again, Apple does have a responsibility to fix the bug. That that does not mitigate our own responsiblity to take care of our own personal data.
