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Sign In To Use This Computer for Automatic Downloads

Since upgrading to iTunes 10.5.1.42 I keep getting this box when opening iTunes:


Sign In To Use This Computer for Automatic Downloads

Enter Account Name and Password

To use this machine for Automatic Downloads, enter your Apple ID and password.


How can I get this to stop?

iTunes-OTHER, Windows 7

Posted on Nov 17, 2011 2:13 PM

Reply
77 replies

May 9, 2012 11:05 AM in response to turingtest2

Okay, it wasn't clear to me that that was the purpose of this button. I see value in that, but it doesn't look like that's what tatin's solution does (i.e., I'm not getting warning messages I had disabled previously - quite the opposite in this case!). If "Reset all dialog warnings" essentially un-checks the "Do not show this message again" option on all dialog boxes, it should be clear about that (e.g., "Clear all "Do not show this message again" dialog preferences," or something to that effect).

May 23, 2012 5:17 PM in response to Mrteee3

Mrteee3's solution worked for me:

Mrteee3 wrote:


My Mac has been free of this unwelcome prompt for several weeks now. Here is what I did: I launched iTunes and signed in to the iTunes store using my Apple ID and password. I went into "Account" and clicked the "Reset all Warnings for Buying and Downloading" buttom at bottom. I clicked DONE. Then I clicked my Apple ID which is displayed at upper right, and then clicked SIGN OUT in the window that appears. That's it. I can now reset Safari all I want and the prompt does not return -- or not yet anyway! Good luck -- it worked for me.

I also regularly re set safari and the problem seems independant of cookies in Safari- Thanks Mrteee3 and all others that offered this solution

Jun 5, 2012 10:48 AM in response to TechSTL

I'd been having this problem on and off - randomly my iTunes login would just stop working - I'd get a login prompt but couldn't log in. Until I read this discussion thread it had never occurred to me that how I used SAFARI would affect whether ITUNES works, but it does. And no special plug-ins are required.


In order to totally break iTunes login on a mac, just do this:

(1) Exit from iTunes and launch Safari

(2) In the Safari menu. turn on "Private Browsing"

(3) Launch Preferences and navigate to the Privacy tab

(4) On the Privacy tab, select "Block Cookies:Always" and then click "Remove All Website Data" (and confirm by clicking "remove now")

(5) Launch iTunes again


RESULT=> any effort to sign into your iTunes account will fail silently. If you have the "automatic downloads" feature turned on, you'll get a "sign in to enable automatic downloads" prompt that doesn't work. If you try to "download all available updates" for your iPhone/iPad apps, you'll get a "log into your account" prompt that will fail to work. There is no warning message that explains why login fails, but the reason why it fails is that iTunes wants to set an Apple.com cookie in Safari. Since you deleted cookies and aren't allowing new ones in, iTunes can't log in.


I must have changed my iTunes password a dozen times before I figured this out.


To fix it, turn off the above-average secrecy settings in Safari. In particular, set your "block cookies" to either "never" or "from third parties and advertisers". And don't delete the Apple.com cookie once it's been set.

Jul 21, 2012 7:34 PM in response to artimon

Thank you! It was that ****** cookie.


Problem solved after months of grief!

artimon wrote:


I discovered that signing in to the iTunes store in iTunes creates a cookie on the Mac. If you have an extension in Safari that deletes cookies on exit, you may be deleting the Apple iTunes cookie, and it will make you authenticate on iTunes startup. For me, I signed out of the store in iTunes, signed back in and then made sure I had the cookies from Apple exlcuded from auto deletion upon Safari exit.

Aug 27, 2012 3:52 PM in response to TechSTL

I can see that this is for Windows Itunes, but I'm on a Mac and I have this exact same problem. I, like several of the people here, am prompted TWICE to sign in every single time I open Itunes. I've changed my preferences, signed in, signed out, called Apple, restarted my computer, etc. None of it has worked. Until I saw this forum, I thought I was alone and that I had done something wrong with my settings, but I guess not. If anyone from Apple sees this, could you please arrange for this bug to be fixed? Thanks.

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