jinet
Level 1 (19 points)
Desktops

Q: acwebsecagent: Connection : Auth key is not provided, bypassing towers. CMode : 2 TMode : 0

I am getting a lot of these errors in the Console. It may mean nothing (and looking there is like staring into a dark deep abyss for me: VERTIGO)

 

11/19/11 10:55:26.417 AM acwebsecagent: Connection : NULL license/public key provided

11/19/11 10:55:26.417 AM acwebsecagent: Connection : Auth key is not provided, bypassing towers. CMode : 2 TMode : 0

11/19/11 10:55:28.758 AM acwebsecagent: Connection : NULL license/public key provided

11/19/11 10:55:28.758 AM acwebsecagent: Connection : Auth key is not provided, bypassing towers. CMode : 2 TMode : 0

11/19/11 10:55:31.431 AM acwebsecagent: Connection : NULL license/public key provided

11/19/11 10:55:31.431 AM acwebsecagent: Connection : Auth key is not provided, bypassing towers. CMode : 2 TMode : 0

11/19/11 10:55:44.727 AM acwebsecagent: Connection : NULL license/public key provided

11/19/11 10:55:44.727 AM acwebsecagent: Connection : Auth key is not provided, bypassing towers. CMode : 2 TMode : 0

11/19/11 10:55:48.208 AM acwebsecagent: Connection : NULL license/public key provided

11/19/11 10:55:48.208 AM acwebsecagent: Connection : Auth key is not provided, bypassing towers. CMode : 2 TMode : 0

11/19/11 10:55:48.413 AM acwebsecagent: Connection : NULL license/public key provided

11/19/11 10:55:48.413 AM acwebsecagent: Connection : Auth key is not provided, bypassing towers. CMode : 2 TMode : 0

 

Does this mean something?

 

(I recently played around with rSync and wonder if it is related to that.

 

thanks

MacBook Air, Mac OS X (10.7.1)

Posted on Nov 19, 2011 11:00 AM

by C_B_P,Solvedanswer
C_B_P C_B_P
Level 1 (10 points)
A:

The command mentioed above

sudo /opt/cisco/anyconnect/bin/websecurity_uninstall.sh

 

Fixed my problem of being able to connect to a subversion server. Once the Web security module was removed, then it connected right away. Thanks

Posted on Jan 10, 2014 2:46 PM

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jinet

Q: acwebsecagent: Connection : Auth key is not provided, bypassing towers. CMode : 2 TMode : 0

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  • by jinet,

    jinet jinet Nov 19, 2011 11:38 AM in response to jinet
    Level 1 (19 points)
    Desktops
    Nov 19, 2011 11:38 AM in response to jinet

    PS: This appears to kick in only when a browser is active (Safari or Firefox are the ones I've tried). Which I guess makes sense semantically (web-sec-agent). Still, I worry something is the matter here. I also run Xmarks for safari. will turn it off as a test next.

  • by kaz219,

    kaz219 kaz219 Dec 7, 2011 2:26 AM in response to jinet
    Level 1 (20 points)
    Mac App Store
    Dec 7, 2011 2:26 AM in response to jinet

    Same here. This is making my console logs unreadable. Annoying. What is it doing by the way? Shouldn’t be trying to authenticate itself somewhere while I don't use it…

  • by cnotechappell,

    cnotechappell cnotechappell Dec 7, 2011 6:04 PM in response to kaz219
    Level 1 (0 points)
    Dec 7, 2011 6:04 PM in response to kaz219

    I believe this is related to Cisco anyconnect software.  It was preventing other stuff I have from running properly so I uninstalled it and the errors went away.

  • by jinet,

    jinet jinet Dec 8, 2011 11:09 AM in response to cnotechappell
    Level 1 (19 points)
    Desktops
    Dec 8, 2011 11:09 AM in response to cnotechappell

    This is related to Cisco AnyConnect, and the way to solve it is to turn off Back to My Mac (either in Mobile Me or iCloud Preference Panes).

  • by jinet,

    jinet jinet Dec 8, 2011 11:18 AM in response to jinet
    Level 1 (19 points)
    Desktops
    Dec 8, 2011 11:18 AM in response to jinet

    Let me PS this:

     

    To uninstall, try

     

    sudo /opt/cisco/vpn/bin/vpn_uninstall.sh

     

    If that fails, reinstall, then run this command in Terminal.

     

    Then reinstall, but uncheck all but the VPN client (the three other boxes should be unchecked): these are the culprits, along with Back to My Mac.

     

    Once you do this, the errors will disappear.

  • by Spencer Swift,

    Spencer Swift Spencer Swift Oct 10, 2012 10:01 AM in response to jinet
    Level 1 (9 points)
    Mac OS X
    Oct 10, 2012 10:01 AM in response to jinet

    Did you mean:

     

    sudo /opt/cisco/anyconnect/bin/websecurity_uninstall.sh

     

    I found that looking in that bin directory.  It removed just the offending program, which my company did not seem to be using.  And now my console log is much quieter.

     

    Riidiculous that the agent was running when there was no VPN running or connection established.

  • by jinet,

    jinet jinet Oct 10, 2012 10:32 AM in response to Spencer Swift
    Level 1 (19 points)
    Desktops
    Oct 10, 2012 10:32 AM in response to Spencer Swift

    Not sure that is it:

     

    JIPs-MacBook-Air:~ jport$ sudo /opt/cisco/anyconnect/bin/websecurity_uninstall.sh

    Password:

    Uninstalling Cisco AnyConnect Web Security Module...

    mv: rename /opt/cisco/anyconnect/bin/plugins/libacwebsecapi.dylib to /opt/cisco/anyconnect/libacwebsecapi.dylib: No such file or directory

    mv: rename /opt/cisco/anyconnect/bin/plugins/libacwebsecctrl.dylib to /opt/cisco/anyconnect/libacwebsecctrl.dylib: No such file or directory

    Successfully removed Cisco AnyConnect Web Security Module from the system.

    JIPs-MacBook-Air:~ jport$

     

    Not sure how it could remove what it never found!

     

    But the acwebsecagent error appears to have vanished, at least for now (before this attempt at uninstalling); hadn't checked recently but it's not in the logs

    What IS appearing is this

    10/10/12 8:51:11.533 AM acvpnagent[100]: Function: InitNSS File: Certificates/NSSCertUtils.cpp Line: 400 Invoked Function: getProfilePath Return Code: -31391739 (0xFE210005) Description: CERTSTORE_ERROR_NULL_POINTER

     

    Is that related?

  • by Spencer Swift,Helpful

    Spencer Swift Spencer Swift Oct 10, 2012 1:23 PM in response to jinet
    Level 1 (9 points)
    Mac OS X
    Oct 10, 2012 1:23 PM in response to jinet

    Seems like the web security agent was somehow removed previously for you.

     

    "acvpnagent" is definitely another part of Cisco AnyConnect VPN, but I don't think the message is directly related.

     

    Not much to go on, but from the messages above, it seems you might have only a partially installed AnyConnect client now.  Have you done a Mountain Lion ugprade since your original post?  If so, that might have removed some of the pieces of AnyConnect.  Pure conjecture on my part though.

     

    Regardless, your console is quiet which is all I was seeking.

  • by jinet,

    jinet jinet Oct 10, 2012 1:32 PM in response to Spencer Swift
    Level 1 (19 points)
    Desktops
    Oct 10, 2012 1:32 PM in response to Spencer Swift

    Thanks. I reinstalled Cisco agent earlier today and will see if that removes the issue. (So far it may have.)

  • by Matt Vlasach,

    Matt Vlasach Matt Vlasach Oct 10, 2012 5:27 PM in response to jinet
    Level 1 (125 points)
    Oct 10, 2012 5:27 PM in response to jinet

    Wow, a big "me too" here.  I was having a ton of problems with peformance in Chrome that made it look like my Internet had died, but pings and other tests would work perfectly.  I'd switch the Safari and it would sometimes kinda work, othertime not.

     

    I ran the websecurity_unistall.sh script and the errors have gone away, and SO FAR my browsers are working perfectly.

     

    As a side rant, why would this even be installed by default in the first place?  This seems like an opt-in / admin installation thing if you have a license that supports it, not something that sits in the critical path of your web requests only to fail a license test and sometimes get stuck.  AND way too much use of 'cloud' in one sentence for security software ..

     

    Install Cisco AnyConnect Secure Mobility Client.png

  • by Matt Vlasach,

    Matt Vlasach Matt Vlasach Nov 26, 2012 11:14 AM in response to Matt Vlasach
    Level 1 (125 points)
    Nov 26, 2012 11:14 AM in response to Matt Vlasach

    A little follow up: It has been over a month and a half since making this change and it is clear that this was the issue.

     

    Cisco even acknowledged the bug and should have a fix soon.

     

    From their Twitter account:

     

    Bug ID: CSCuc16357. Should be available in 3.0 and 3.1 releases in November.

  • by Dan Birchall,

    Dan Birchall Dan Birchall Nov 26, 2012 5:33 PM in response to jinet
    Level 1 (0 points)
    Nov 26, 2012 5:33 PM in response to jinet

    Had the exact same problem - did a "default" AnyConnect install a few weeks back for one of my jobs, found out I wouldn't actually need to use it until January, so I just left it there.  Shortly thereafter, noticed horrible performance in web browsers, especially if I was trying to open several pages at once.  (Well, yes, something that's trying to screen all the web content would cause that.)  FINALLY decided to look at my logs after checking various other things, and bam, acwebsecagent all over the place.  Thanks to Spencer and Matt, I uninstalled, reinstalled JUST the parts I actually needed, and am a happy camper again.

  • by Lane C,

    Lane C Lane C Jul 25, 2013 10:16 AM in response to jinet
    Level 1 (0 points)
    Jul 25, 2013 10:16 AM in response to jinet

    I had problems with my Mac where the Internet would just stop working in OS X 10.8.4 - after finding this article I installed Little Snitch and found that the acwebsecagent VPN client responsible for the problems.  Despite the fact that I was not logged into the VPN this software was actively routing all my Internet access through it's process, which must have been terribly inefficient because as noted my Internet would just stop working. 

  • by C_B_P,Solvedanswer

    C_B_P C_B_P Jan 10, 2014 2:46 PM in response to jinet
    Level 1 (10 points)
    Jan 10, 2014 2:46 PM in response to jinet

    The command mentioed above

    sudo /opt/cisco/anyconnect/bin/websecurity_uninstall.sh

     

    Fixed my problem of being able to connect to a subversion server. Once the Web security module was removed, then it connected right away. Thanks

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