iTunes 10.5.1.42 Bug - Repeated Update Carrier Settings Prompts on syncing with iTunes

iPhone Version: 4

iOS: 5.0.1

iTunes: 10.5.1.42

Operating System: Windows XP

Location: Australia

Phone Carrier: Virgin Mobile http://www.virginmobile.com.au




Problem:

On syncing iPhone 4 with iTunes 10.5.1.42, the message "An update to the carrier settings for your iPhone is available. Would you like to install it now?" appears, EVEN AFTER it was successfully installed previously.


It seems to affect Virgin Mobile (Australia) customers only.



Replicable: Yes

Click on "Check for Updates" via "About" on iTunes, you will get the same message again.



Other similar complaints:

http://www.mactalk.com.au/31/105499-iphone-4-carrier-settings-update-not-updatin g.html

iPhone 4, Windows XP

Posted on Nov 20, 2011 8:19 PM

Reply
15 replies

Dec 20, 2011 10:31 PM in response to Japh

same problem here.rang virgin they transfered me to optus..optus said it was virgins problem...rang virgin again they told me this time it was apple that needs to fix the problem.

after being on the phone for 2hrs yes 2hrs they tried to show me how to change settings on my computer.they guided me through everything..nothing worked. so i am back to where i started from still getting carrier settings update..so far this has been a complete waste of my time and energy.

Jun 17, 2012 8:54 AM in response to rebelfighter

Every Time I plug my ipad 2 into sync with my MacBook Pro 15 (2011) I get this prompt. It started last week, and now happens EVERY time. I sync about 5 times a day, and each is held up by the prompt, for me to accept it. It used to be seamless, it now needs me to "manage" every sync.


I have latest software on BOTH h/ware items.


I am on O2 Network in UK on iPad, and my Network for Internet is: BT Infinity


(no Virgin Network)

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iTunes 10.5.1.42 Bug - Repeated Update Carrier Settings Prompts on syncing with iTunes

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