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Getting another user's iMessages

Here is my story: I had an iPhone 4 with iOS 5, which I used with iMessage. I sold my iPhone 4 to upgrade to a 4S, and before I sold it, I erased "all contents and settings" as described here: http://support.apple.com/kb/ht2110 I did not sync, restore from backup, or otherwise use the iPhone 4 after I erased it. At this point it should have in no way been associated with my iMessage account, and after wiping the phone until when I received my 4S, I had been using my SIM in an Android phone.


My wife started complaining that I was not responding to her texts. They showed as being sent via iMessage and all showed as 'received'. I blamed it on the Android phone, naturally, but the problem continued after I got the 4S, until I activated iMessage on that device. After that I did finally start receiving her texts, but also texts sent to and from the person who bought my phone. iMessage is also kind enough to sync messages he sent in response, so it looks as though I had sent them.


So, now I am quite sure this guy is receiving my iMessage texts, and seeing the ones I have sent via iMessage -- if I turn iMessage off on my new 4S, messages sent from my wife to me still go through iMessage, and are still marked as 'received'! If I keep iMessage off, I don't get my messages. If I leave it on, this guy can read all of my texts sent via iMessage.


Here is what I suspect is the problem: after I erased the phone, it still had my SIM in it and 'activated' with that (so that I could prove that the phone was still in working order), and the purchaser may not have put a new SIM into the phone. Even though I wiped the phone clean and did not set up iMessage, the phone still thinks it has my number, which iMessage must be identifying as me?


I called Apple support twice. The first guy informed me that I would have to get ahold of the person I sold my phone to, then walk him through restoring iOS. Great, so not only do I have to walk some stranger through restoring iOS, but then I have to explain to him that he can no longer use the phone until he gets a SIM, because of this restore that I made him do? So I called again -- the second person was a senior support rep, but had never heard of this issue, so hence this thread.


Is anyone else having this issue -- getting someone else's texts after selling their iPhone?

Posted on Nov 21, 2011 9:55 PM

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54 replies

Jan 7, 2012 7:20 AM in response to kittyflipping

Has anyone tried switching iMessage off, then switching it back on in the Messages menu in Settings? It seems to work for me.


I too was planning to sell off my iPhone 4. So i did the "Erase Content and Settings" only to find out that my imessages was still going to my old phone. Did restore a couple more times thinking that it was just a fluke. But nothing worked. Even the blue "Send" button would not turn green on my wife's iphone whenever she tried sending a text message to me even though i've been using my spare "dumb phone" as an interim. But once i switched iMessages off then back on it finally stopped. Now the message under the On/Off button which would normally say, "iMessages can be sent between iPhone, iPad and iPod Touch" changes to "Waiting for activation". I assume, once a new SIM card is slot in, it will reregister the new number the the iphone.


But of course this wont work if your phone was stolen. This method will only work if you still have your old iphone with you, or if you are still in contact withthe new owner. Do let me know if this helps.

Jan 7, 2012 8:25 AM in response to Izham

I did the same thing to keep my daughter from getting messages from other family members. When I turned it off she only had text messages. When I turned it back on, her I message works but it's asking for my login info, which I didn't put in.


I'm going to have to break down and get her own cloud account and she's only 12. We have officially switched to gift cards only so maybe it won't be too bad. I just didn't want her to lose purchases made from my account. I hate all this sign in sign out sign in as another user sign back in crap.

Jan 15, 2012 1:37 PM in response to kittyflipping

I need help here. I just bought two unlocked 4S's. One for my wife and one for me. We live in an area that does not support AST&T so we have two providers. She is in another part of the state right now so she is using AT&T and I am using a local carrier. For some reason she can see my text message conversations on her phone. We both share the same itunes account. I called support and they told me to turn off my group messaging. I don't even have the icon or botton on the phone. He then told me to turn off my Imessaging. I guess my question is, If we have two diffrent carriers with two diffrent numbers, how in the heck can she view my conversations and my email to myself show up as a text message on her phone. There is a little security issue here. Can someone please help.

Jan 15, 2012 1:45 PM in response to anmobley

Go to your settings and scroll down to the messages icon. Turn your iMessage off. The reason it shows up is because you share an iTunes account. It has nothing to do with your carrier or number. It thinks both devices belong to one person. Once you turn it off, turn it back on but don't enter your account info.


iMessage is seperate from other stuff so it can be not associated with your apple I'd while stuff like the app store still is.

Feb 1, 2012 10:39 AM in response to momfromthesouth

The SIM card is disabled, so they won't be able to make a phone call. But because the phone was activated with the SIM card installed, it can send/recieve iMessages via WiFi. I upgraded from a 3Gs to a 4s. I still get the iMessages on my 3Gs, even though the SIM card is disabled. I think I'll wipe the 3Gs with the SIM card removed tonight... just incase. 🙂

Feb 7, 2012 2:10 PM in response to momfromthesouth

Ok, so far you appear to have come the closest. My family uses the same apple/iTunes acct. We just upgraded all of our phones to 4s today. Upon activation my mom started getting all my texts. I found this forum, turned off my iMessage. Logged back in, and noticed further down the screen that it said "Received at: 2 addresses." I noticed this was my number and my email. I checked my mom's, and yes, hers also showed my email. I did the add email address, and once it is verified it allowed me to delete mine. The phone number showed is hers, and now the email is hers.

Did same for my husband, this completely solved the problem.

I certainly hope this helps others. I assume the issue is the iMessage grabs the apple account email. Instead of asking for one. Someone thought they were saving you a step.

Feb 13, 2012 9:18 PM in response to kittyflipping

Let me tell you, this issue has caused some serious problems. I plugged my sim card into my ex girlfriend's iPhone for probably a half of a minute and all the sudden, an hour later she could read my whole conversation with the new girl I've been talking to. Laugh all you want, but I've never felt sicker in my life. Thank God she let me take her phone to try to fix it. After searching and searching, I did a few things that may have fixed this problem. First, I wiped both devices with their original SIM cards in them. Second, I signed out and back into both Apple ID accounts and lastly, I put a SIM pin on both phones. So far, so good, but trust me, I will be keeping a VERY close eye on that and I will never plug my SIM card into another phone or sell my iPhone to anyone. I am officially paranoid. -.-

Mar 3, 2012 3:44 AM in response to kittyflipping

I had this issue once, i changed my Apple ID Password which will work if the messages are going through your email address this will make it so no messages will be recieved at that particular phone, I tryed this when I sold my iOS 5 3GS, if it is going by your mobile number I would either suggest making your wife iMessage you through your email address or ask your mobile carrier to change your mobile number.


I hope this will help.

Apr 16, 2012 5:42 AM in response to Mark Hodge1

YES. I have iOS5.1 and this is happening to me now.

Here is the situation....we had one iTunes acct with two iPhones. We have never had a problem with iMessages going to the each others phone until I just added an iPad. Now under my iTunes acct I have: boyfriends iPhone, my iPhone and my iPad. I sent a text message to boyfriend from iPad just to test it out. He received that text and it showed up on his phone as he sent it to himself. Ever since that text message he has been receiving copies of all my text messages and when he text messages me, it shows up on my phone as I am text messaging myself. Very confusing. I tried turning my iCloud off, changing my message settings but nothing seems to fix it. Now when someon texts me, it automatically goes to his phone also.

Jun 4, 2012 4:37 AM in response to kittyflipping

i have this problem, where my mum had the same apple id account and i put her sim in my new iphone beacuse it needed a live sim to start up then once i put my sim back in she was getting all my imesages worst case serario right! what i did and it works is turn imeasge of and change my apple id so now it sends only to my apple id and not hers!! hope this helps everyone with this problem!

Getting another user's iMessages

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