iPhone 4s keeps asking for the wrong Apple ID

I am on my second iPhone 4s. The first one had a faulty microphone (delay) and it was replaced by the Apple store and restored via the iCloud backup. But soon after it was restored, I noticed that anytime I plug the phone into my computer, and occasionally at other times, right after syncing the phone asks me for my Apple ID password, but the Apple ID displayed is not mine. It IS, however, the Apple ID of my wife, but that ID is only used on her laptop, was never associated with my iTunes account, or with this phone. If I delete her account and enter mine and the password, it seems to accept it, but then asks for hers again immediately. All I can do is hit cancel. When it asks for it at random times it sometimes has the ID field locked, so I can't even try to change it.


Everywhere I look in the settings of my phone, I see my Apple ID (general settings, store settings, etc) not hers.


It is possible that I once plugged the phone into her laptop to charge it, but I'm not sure about that.


I've attached some pics to show you what I mean.


My first inclination is to restore teh phone from backup, but I'm worried it will restore whatever caused this glitch.


This is more of annoyance than anything, but it is really annoying.


User uploaded file


User uploaded file


User uploaded file

iPhone 4S, iOS 5.0.1

Posted on Nov 22, 2011 5:20 PM

Reply
78 replies

Nov 11, 2014 4:39 AM in response to TJBUSMC1973

If you don't remember or never had a password for the appleid that pops up and it is the wrong email address, so you can not reset with emails, here is what you do -

Settings>iTunes & App Store>Apple ID>Sign Out


It is that simple.

Tap the incorrect Apple ID that shows at the top. Then sign out. The incorrect appleid will be removed.

Then sign in again with your correct appleid and away you go.

Nov 11, 2014 5:51 AM in response to llbeaty

llbeaty wrote:


If you don't remember or never had a password for the appleid that pops up and it is the wrong email address, so you can not reset with emails, here is what you do -

Settings>iTunes & App Store>Apple ID>Sign Out


It is that simple.

Tap the incorrect Apple ID that shows at the top. Then sign out. The incorrect appleid will be removed.

Then sign in again with your correct appleid and away you go.

Great! You posted the exact same response as very first response in this thread, over 3 years ago!

Jan 22, 2015 9:07 PM in response to GZukes

I notice similar complaints, with slight variations, however, if the problem is iPhone 4/4S receiving the "wrong apple sign in ID" when downloading apps, this suggestion worked perfectly for me....duh! Go to 'settings' app, select "iTunes & App Store" and that will take you to "Apple ID whateveryourappleidis' tap on that link, then a popup box appears, select "Sign Out" then you can either create a new account, or sign back in with the ID you prefer/previously created.

Mar 12, 2015 1:21 PM in response to Chris CA

I've tried all of the suggestions on this thread except for completely wiping the phone and reinstalling all of the apps. Nothing has worked. I have 40 apps pending updates and my wife's ID is what is popping up. And, no, the apps did not come from or through her account. With over 77K points I would expect that you would be a likely source for furnishing a viable solution? If so, I'd greatly appreciate hearing from you. Thanks.

Mar 12, 2015 3:36 PM in response to GWKO

Any chance that your wife also has those apps? The reason I'm asking is because I'm wondering if it is possible that you restored your device to a backup of hers, or if the apps in the iTunes library you sync with are the ones that she may have purchased, downloaded to your library, and then they got sync'd to your device?


For whatever reason, the apps that are on your device that are asking for her ID are tied to that ID. So, we need to get to the bottom of why those apps are on your device.


Cheers,


GB

Mar 12, 2015 7:19 PM in response to GWKO

Well, understand that when you are updating Apps, if any of them (even only one) needs the other Apple ID password, that is going to pop up. I have an app on my device that is associated with my husband's Apple ID, and if it is being updated in a gang of updates, it won't update anything past that app until I put in his password.


See if you can identify the one that is linked to her ID by clicking the update buttons individually for the apps. When you encounter the one that is asking for her password, then you know that it is the one you want to delete and re-download.


Cheers,


GB

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iPhone 4s keeps asking for the wrong Apple ID

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