No sound coming from my iPhone 4s.

I just recently got an iPhone 4s. I am getting no sounds coming from it though. The ringer works, but all other sound is off unless the headphones are plugged in. This goes for recorded movies, music I purchased, youtube videos, the sound effects when I slide the login button. Everything is silent. I have restarted it a few times now, but to no avail. Even the sound buttons on the side do nothing; now they don't even bring up the sound volume overlay.


Any idea what might be wrong?


Thanks!

iPhone 4S, iOS 5.0.1

Posted on Nov 22, 2011 4:48 PM

Reply
249 replies

Mar 10, 2013 1:30 PM in response to brexx

go to settings scroll down to general then to accessibility scroll to assistive touchturn on a black n white button appears click the button four icons appear click the device one click the bell icon to the opposite of what it was on then come out of it by turning offassistive touch and hopefully this will do it it did for me .............my icon on the bell now has a line running through it try it

Mar 12, 2013 4:55 AM in response to szayat

this worked for my Iphone 4

Go to:

Settings

General

Accesability

Assistive touch - switch to on.


using the assistive touch (the white circle that now appears on your screen), go to:

Device

Then tap the bell (mute) icon.


This should fix the issue. To test it (without having to wait for someone to call you) write an SMS and see if the keyboard clicks are audible.


I hope this solves your issue like it did mine. If it doesn't maybe try tapping that mute icon again and/or flicking the actual mute bottom on the left hand side of your iPhone.


This solution comes from @17beachside71 on this thread:


https://discussions.apple.com/thread/3742714?start=0&tstart=0

Apr 1, 2013 3:38 PM in response to szayat

I just got my phone and it worked great for 2 days then no sound. After a couple frustrating days of trying everything I got it working. My volume was turned up on the side but it didn't work. This is what I did, I pushed the round button on the bottom of the phone,the one with the square in it, two times really fast then a screen came up with apps on it. I scrolled as far over to the right as I could go and found a volume control that was turned off, slid it all the way up and I have sounds again. Have had to do it again since but at least I know how to fix it now.

Apr 22, 2013 11:14 AM in response to szayat

If you can get to a place that has an appleTV or anything that will accept airtunes, you can tell if you need to clean the headphone or the dock connector. If you click on the airtunes icon with nothing plugged in, you should see the name of your airtunes receiver (in my case an appleTV) and "iPhone" will be checked.User uploaded file When you have headphones plugged you will see "Headphones" checked.User uploaded file When there is nothing plugged in and "Headphones" is checked that you need to clean the headphone jack. If nothing is plugged in and "Dock Connector" is check you need to clean the 30 pin connector on the bottom. The airtunes icon will only show up when you are on a network with an airtunes receiver like an AppleTV.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No sound coming from my iPhone 4s.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.