Apple can take a hike. I’ve lost all faith. £1000 bill in one evening for a game my son was playing.
I have never been so fond of a company and so quickly put off in my life. What are Apple playing at allowing this to continue. Over £1000 in one evening!!! Many of the purchases were £69 each for virtual food and gems. The app and Apple iTunes allowed repeated high value purchases by my 9 year old son and his friend!!
How can Apple justify this? They had better issue a full refund. I have complained bitterly. I have had to cancel my card as iTunes wouldn't let me remove the card without entering details of another (like I am ever going to want a live credit or debit card on an iTunes account ever again!!).
Sure, my son has been seriously reprimanded, but surely a game aimed at young children shouldn't be allowed to allow this?!! It's irresponsible of Apple. My wife had no idea this could happen when she let the password slip.
I am so upset by it that even if I eventually get a full refund (it is talking Apple a long time to reply) I am planning on selling my iPhone and iPad in favour of android. Best to vote with feet I say and I am quite impressed with the latest android devices.
iTunes billing system for music et all is so out of touch now. After this abuse of trust I am sick of Apple. I have been a real fan for so long too. A great shame. But to be presented with a £1100 bill headed iTunes for gems and food was just deplorable and unforgivable.