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iTunes Match not showing all artwork on iPhone

I'm another person having nothing but problems when it comes to artwork with iTunes match.


EVERY song in my library has artwork attached to it. I see it in my library on each individual song. After Match completed I turned it on my iPhone and most of my artwork stopped showing up on my phone. It still shows in my library.


Now when I turned Match on my iPad (which had NO music on it pre-Match) it seems all the artwork is showing up fine so far.


So it seems like the issue is occuring on my iPhone (and my wife's) which had music on it BEFORE I turned on Match. I assumed when I clicked enable it would delete alll the music on my phone and then re-download it from the cloud but that didn't seem to happen.


Any ideas?

Posted on Nov 27, 2011 11:42 AM

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Posted on Nov 27, 2011 11:48 AM

i made this video because i was having the same problem. it works for me now. http://www.youtube.com/watch?v=igffr3SXtiI

65 replies

Oct 10, 2013 6:48 AM in response to ateringcateringcat

I'm the opposite of you, in that since iOS7, my album artwork magically seems to all be there. Ugh, so much inconsistency w/ Apple.


I can't imagine that simply downloading iOS7 would have any impact on playing songs on my phone or ipad via Match, but since downloading iOS7, my Match works inconsistently. It's taking longer times for songs to begin, songs are playing as if they are having buffering issues, and some simply don't play at all. Previously I had really enjoyed how well Match had worked for me in playing songs.


I've also had the imessage problem others have had, with limited success w/ the proposed fixes.

May 7, 2014 1:41 PM in response to Craig Vinson

Hi guys,


Not sure how many people have solved this problem since this thread started, but since it's something I've both encountered and solved recently, I thought I'd chip in.
Like many others, I had a full library of music with artwork on every single track with some tracks refusing to show artwork on my iPhone 5S when iTunes Match was turned on. I also knew that it wasn't a picture format issue, because some songs in an album would display the artwork and some wouldn't (a popular trend was seeing the first song with artwork and the rest of the album blank).

I was about use a solution someone posted here which involved deleting the individual songs from both iCloud and my library and re-adding them, but I tried something else instead which happened to work.


-Select album view on iTunes

-Find the album which has songs with missing artwork

-Right click the album and select 'Get Info'

-Clear the album artwork (this can be achieved by checking the box 'artwork'), then click OK
-All songs in the album should now have no artwork

-Right click the album and select 'Get Info' again
-This time, copy and paste your album art into 'artwork' (this will automatically check the box), then click OK
-All songs in the album should now have artwork

-Check Music on your iOS device and scroll through your songs allowing a few seconds for missing artwork to load--it should now be there.


I don't know exactly how this worked, but removing all artwork from an album and re-adding it appeared to refresh the cache, so iTunes Match now recognises the songs as having album art again.

Another trend I noticed was that individual songs that didn't have album art on my iPhone had the artwork tab missing when I clicked on Get Info in iTunes. However, adding all the artwork back to the albums themselves brought this tab back for individual songs, and subsequently they showed up on my iPhone.


Hope this helps someone.

Sep 11, 2016 2:52 AM in response to J.A.K.E.

I know this is an old thread, but the missing artwork problem still exists for iTunes Match AKA iCloud Music Library. Apple Support website's fix (Get help with iTunes Match - Apple Support) for this is to Get Info, then move the artwork to the desktop, delete the artwork from the Album in iTunes, Update iCloud Music Library, resize the artwork, Get Info on the album again, add the new artwork, then update iCloud Music Library again. It works, but it is far too time consuming and complicated to be practical.


A faster method is to:


1) In the Music app on the iPhone -> My Music -> Album view -> scroll down to the album in question and select the "..." to the right of the album -> select Delete From My Music. This should not delete the album from iTunes on your computer, but just in case copy the files for the album to your desktop before you do any of this and test it.


2) In iTunes on your computer, right-click on the album, select "Add to iCloud Music Library" (this option appears a few seconds after you delete the album from your iPhone). The album with its artwork should appear in the Music app on your iPhone in a few seconds.


This method is much easier than Apple's fix, but it is really only useful to update individual albums one at a time. For people with large music libraries an automated method is needed. If I find a fast method that works, I'll update this post.

iTunes Match not showing all artwork on iPhone

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