When using office for mac or i studio after inserting several pictures, my computer locks up and the only way I can fix it is to do a force quit. Why does it do this and how I I get it fixed without a force quit?

I have a mac book, with office for mac and iStudio installed. When I try to create a document using either one of these; after inserting several photos, the computer locks up and the only way I can get it to unlock is to do a force quit. Why does it do this, and how can I get it to unlock without having to do a force quit?

MacBook, Mac OS X (10.5.8)

Posted on Nov 27, 2011 12:22 PM

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3 replies

Nov 27, 2011 12:32 PM in response to Ledawg

Are you using versions of the software that are compatible with the version of OS X you have installed? Very often such lockups are caused by application incompatibility.


The problem may also come from trying to use both sets of applications at the same time while not having enough RAM installed. Adding more RAM may fix the problem.


The problem can arise from corrupted support files such as preference files or Application Support files or corrupted cache files.


The image files you are using may also be corrupt thus causing the problem.


You might start with:


Kappy's Personal Suggestions for OS X Maintenance


For disk repairs use Disk Utility. For situations ** cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. TechTool Pro provides additional repair options including file repair and recovery, system diagnostics, and disk defragmentation. TechTool Pro 4.5.1 or higher are Intel Mac compatible; Drive Genius is similar to TechTool Pro in terms of the various repair services provided. Versions 1.5.1 or later are Intel Mac compatible.


OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts had been significantly reduced in Tiger and Leopard. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.


OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems.


I would also recommend downloading the shareware utility TinkerTool System that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc. Other utilities are also available such as Onyx, Lion Cache Cleaner, CockTail, for example.


For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the commandline. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.


When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.


Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):


Backuplist

Carbon Copy Cloner

Data Backup

Deja Vu

iBackup

JaBack

Silver Keeper

MimMac

Retrospect

Super Flexible File Synchronizer

SuperDuper!

Synchronize Pro! X

SyncTwoFolders

Synk Pro

Synk Standard

Tri-Backup


Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.


Additional suggestions will be found in Mac Maintenance Quick Assist.


Referenced software can be found at CNet Downloads or MacUpdate.

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When using office for mac or i studio after inserting several pictures, my computer locks up and the only way I can fix it is to do a force quit. Why does it do this and how I I get it fixed without a force quit?

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