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i can't log on Icloud it says icloud incounter a problem reaching sever

Having issues logging on icloud from icloud.com error massage at log in

iPhone 4S, iOS 5.0.1

Posted on Nov 28, 2011 10:04 AM

Reply
45 replies

Nov 28, 2011 11:00 AM in response to markfromohio

Mail just started failing on my iOS devices. Contacts, Calendars are fine on all interfaces (laptop, web, iOS). If they would just update the System Status timely I'd be fine. But when they don't do that, I feel like no one is working on the issue - or knows about it. I've opened a support case... I wouldn't say this isn't as bad as .mac to MobileMe conversion... but it's a lot more of sustained bugs, as oppose to large outages. iCloud.com is so slow sometimes, never refreshes correctly, and is supect to periodically outages. It just shouldn't be this way period. No other service provider is so buggy. I love iCloud (albeit miss a few features of MobileMe), but if they don't workout the kinks QUICKLY, I'll have to go back to GMail (bleck!).

Nov 28, 2011 11:08 AM in response to ltinspeedy

I had to send an extremely important email to a client just as iCloud went down. This is unacceptable. Not the first time this has happened either. The difference now is that Express Lane doesn't even seem to work (not that they would be able to fix anything on my behalf).


Email has been around for 30+ years, and Apple still can't seem to get it working right, even when people pay for it. Now that Apple has removed features that Gmail still has, I'm trying extremely hard to think of a reason NOT to switch back to Gmail.

Nov 28, 2011 11:12 AM in response to ltinspeedy

Spoke to Apple Support. He confirmed the issue on his end as well, but even internally there had no memos of an outage or a fix happening which he said usually happens before the Service Status website is updated. No ETA, but it's impacting "some users" across icloud.com and iOS devices. Disappointing. I was in the middle of a business email as well. Le sigh.

Nov 28, 2011 11:26 AM in response to ltinspeedy

Oh man ... I have been trying for an hour to send an important insurance-related email and can't seem to get into my iCloud mail. Get same blue error box as others above. Went to status page but it said all is fine, so have been trying to find what's wrong on my end. Gave up and came here. I'll wager that i f Steve were still around, he wouldn't put up with all these miscues lately.

Nov 28, 2011 11:38 AM in response to oharamj

This is totally unacceptable. It would be nice if we would get an email once everything is back on line apologizing and mapping out a long term strategy. We PAY for this service, and a LOT OF US actually did the transition from Mac Mail to Mobile Me and then from Mobile Me to Icloud. NO sense of customer satisfaction whatsover! Waiting on an important email today at work, too. Total bull &^!$. Are you listening, Apple? Heloooooo? I'm so ******.

Nov 28, 2011 11:42 AM in response to MACCLASSIC75

Ohhh, and one more thing to add. Apple Support Status Updates should be a LOT more conversational and elaborate a bit more in plain english. It least make it seem like you understand how important email reliability is for us users!!!!


Their status update is a joke:


http://www.apple.com/support/icloud/systemstatus/


And trust me, this is from a LONG TIME Apple supporter.

Nov 28, 2011 11:44 AM in response to richsadams

It's not free, as we've been paying into this service (ie. Mobile Me) for years. If you want ANY server storage, that's an additional cost as well. Not to mention the fact that we needed to upgrade to Lion to even TRANSITION OVER our info to Icloud. They may have provided a temporary refund, but it's a PAID service, and we WERE paying before the abandoned Mobile Me all together for, as advertised, a BETTER user experience.

i can't log on Icloud it says icloud incounter a problem reaching sever

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