itunes chopping off end of songs now that i signed up for match

It has been posted in this thread before, but it's worth repeating:

Doug Adams has an AppleScript here that will find the truncated tracks for you.

If you re-import tracks (like GiuCr said), and information like play counts are important to you, you can re-set the play count with this script.

If you want to add re-imported tracks back into their respective playlists you could use this script to export the track list of each playlist into a text document for reference.

Thank you. That's very cool but I'm low tech. Can't they do this thru a software upgrade or will they do it at the apple store?

It's hard to say if Apple will do something about the issue at hand at some point in the future - I wouldn't bet my money on them coming up with a solution (through a software update or otherwise).

If you're not comfortable doing experiments yourself, I would suggest to either call Apple or visit your local Apple Store. Let them know that their service isn't working as advertised (the more people do that, the better).

As I wrote before, I already contacted Apple Care service after Genius Bar but they didn't get me any solution that works. All the procedures mentioned here (the one I found, the good scripts linked above etc) have been found and tested by all the disappointed users on their own precious library.

We always promote Apple products and services as the best and easiest ones to use, but this time there is a relevant bug with no official fix. In my opinion this is a bit astonishing from a company like Apple. I agree about the fact that as more people will report this issue, as stronger our reasons will be, but as you told I don't think this will be enough to obtain something from Apple.

Now that many other services (more expensive but even more powerful) are available (Spotify and so on), iTunes Match could still be competitive in relation to the price we pay, but it has to work perfectly.

I think that if the monthly fee for Spotify, Deezer, Grooveshark etc decreases, and moreover these services work better, there will be no reason to be chained to iTunes Match. The solution could be the evolution of iTunes Match to become something llike Spotify. This is my biggest hope, and this could be also the "solution" to all matching issues.

I just need to reiterate my two cents on something that shouldn't be overlooked on this matter. That is, I had this issue and have never subscribed to Match. All my current 1,866 songs on my Iphone 5s and Ipad were all ripped from my CD collection. Yet I had random songs consistently cutting off prematurely. I cannot overstate this is NOT merely a Match issue. I have had success with PaulR's intervention of reimporting from my library folder when I've encountered a song that cuts off. I'm sure there are still some lurking in my Itunes collection but I haven't encountered any lately. I also rip using Apple Lossless format which I understand is not practical for some due to the amount of space is uses. Not that it matters, they still cut off just like all you Match users experien ced. So, it's not just Match you guys, it's more pervasive than that unfortunately. Plasmodium Vivax 88

I am having the same problem with songs stopping prematurely during playback. This past weekend I rebuilt my pc (OS reinstall and all programs, including 64-bit iTunes) and re-importing my files did not fix the issue. I still have songs that won't play all the way through. If I copy the songs in question to another drive, delete them from my library, and re-import them, it seems to fix the problem. The weird part is that after re-importing the songs into iTunes initially, I had problems with the same songs that I had before wiping my OS and reinstalling it.

We need a permanent solution and not this work-around Apple!!!

I don't know about anybody else, but I'm getting a little tired of coming to the forums with a bug and seeing a two year old thread on the problem.

This just started happening to me today, two years and 27 (give or take) iTunes updates since the OP was started. The file is not currupt because if I restart the song, it plays fine to the end. The album I'm listening to now was not imported or ripped; it was purchased from the iTunes store.

[edit]

Oh, and I didn't sign up for match (whatever that is). Yesterday everything was fine. Today, many of my songs are 20 seconds shoter.

Our family purchased a Match subscription about a year ago. Immediately our library was disorganized. Albums were interrupted so that a movement from one piece would be displaced, or worse, ends of nearly all our songs would be chopped off when playing from the could. When playing the music from the original machine (Imac), the songs' order and ends were fine. But when using the cloud, no. We're very upset. We no longer listen to music in the cloud (via Itunes) because nearly all our music is sets of 3-8 movements and having these ripped apart, or the final meaningful bars erased ruins the listening experience for us. We won't be renewing Match, and Apple's failure to do anything about this despite the widespread complaints (yes, we've complained via phone and in person at our local "genius" bar) has disinclined us from utilizing more Apple services. As soon as we settle on an alternative to Itunes (there are quite a few highly hailed services) and migrate our library, we're done.

Very upset.

Message was edited by: CA02138

I also have the problem.

Still present in iTunes 11.2.2.

It's quite strange because in my case, all my recent music just skip at the same time : 1 min 20s, whatever the song. I've deleted all the recent songs and reimport it, now it skipped a 1 min 10s.

Then after installing iTunes 11.2.2, I've seen the Message "Calculating interval between songs" (I don't know the exact translation, I'm French) for all my recents songs, now it skips at 1min 5s ... Just crazy ... :-(

Same issue.

I have many albums that chop off at exactly 3:08 (to be specific, at that pooint it skips till the last second in the track, then move to next track). I use VLC to play those albums.

I'm not proud of how much time it took me to fix this, but at least I did.

The aproach is to Reinitialize/Rebuild/Fix the iTunes Library

1. Give the iTunes new location for its library. An empty/clean library. This is going to be the rebuilt library. (start iTunes and immediately press option to get the ‘choose library' dialog)

Close iTunes.

2. From the old/broken library, take the 'iTunes Library.xml' file and move it somewhere else (your desktop), leaving the old/broken library without that file.

Open iTunes. Its gonna open with the new/empty library that we set up in step 1.

3. Go File > Library > Import Playlist…

Point to the 'iTunes Library.xml’ file from step 2.

The library is being rebuilt. This is going to be a looong process for big libraries. After it’s complete and you like the results of the new/rebuilt/fixed library, you can delete the old/broken library.

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People have suggested pretty invasive, massively time consuming solutions, like completely rebuilding the iTunes library.

Problem: I'm getting the odd song cut off at the end, like the last 30 seconds. I can see in iTunes it jumps to 0 seconds after about 30 seconds left in the song.

How I'm importing music: I'm dragging and dropping files into iTunes that are mostly MP3 files, some of which were converted from FLAC or a few other formats.

Is the song really corrupted? No, because I've highlighted the song > Show in Finder > Space bar. This provides a quicklook listen window of the song via the Finder. And the entire song plays with nothing cut off.

Solution, without rebuilding iTunes music libraries:

1. Reveal the song in question in the Finder so the root file is highlighted.
2. Copy and paste it to your desktop.
3. Delete the song in question from your MAIN iTunes library WITHIN iTunes.
4. Right click the song in question that's on your Desktop and select Open With > QuickTime Player.
5. In QuickTime, File > Export > iTunes...
6. Add it back to whatever Playlists in iTunes you want at this point as well as a star rating, etc.

This is solving my cut off song problem. Here's what I think might be happening. iTunes may not like some songs coming in that were converted from one god awful format to another, particularly with third party converters. And let's be honest guys, how many of you are getting songs "elsewhere"? So in reality, if this is indeed the case, I'm not surprised Apple's Engineers aren't really fixing it because they're not about to support some crappy third party file converter market.

freudling wrote:

iTunes may not like some songs coming in that were converted from one god awful format to another, particularly with third party converters. And let's be honest guys, how many of you are getting songs "elsewhere"? So in reality, if this is indeed the case, I'm not surprised Apple's Engineers aren't really fixing it because they're not about to support some crappy third party file converter market.

This is a trite excuse and I'm not buying it at all. The whole reason we have standards, protocols and coding formats is so that different apps can work properly no matter where the data came from. As long as the file is properly packaged as an MP3 and isn't corrupted, iTunes should be able to play it. VLC can play it. Audacity can play it. Why can't iTunes play it? There's no such thing as a "third party" MP3. The file is either an MP3 or it isn't. An mp3 exported from Audacity or my phone's voice recorder should play just as well as one purchased from the iTunes store.

And some of the songs that are affected in my library were downloaded from the iTunes store, so yes Apple needs to address the problem... two years after it started.

Easy augratin.

I offered a hypothesis. And those MP3s you bought from iTunes, how do you know how the offending files were packaged?

The hypothesis stands. And by your own account, iTunes alone seems to be having issues here. My fix... fixes every single file I've run through tonight. That's 10 songs fixed. And everyone of those songs was not from iTunes. It leads me to believe that iTunes has trouble when a file is converted using other, non-Apple software. It could be something as stupid as a metadata issue. I have no idea. But just waving your hands up in the air isn't going to make this go away.

If you develop software for a living, like me, you'll know that programs as complex as iTunes can have thousands of bugs, many of the critical ones are squished before shipping. But they all ship with bugs. It's a bug. That's what it is. And Apple obviously hasn't fixed it. iTunes is well beyond VLC or other like programs in complexity. And this is where the bugs manifest themselves and they can be hard to track down.

I also work with software where we deal with a standard format. It's far from cut and dry how your software handles it and packages it. Extraneous code and other such things can and do make their way into packaged files in our software. In other words, don't oversimplify standards.

Hi, after 2 months, I found a "2 hours solution" that works but with a small concern (I think).

I moved my iTunes folder to my Desktop.

I launched iTunes so it creates a new empty library.

I moved to this new itunes all my mp3 (not all at once, i put like 1000 mp3 per times), my ringtones, my videos from my original library.

It took me 1h to copy all.

Then I went to iTunes store, in "My purchases" (I'm french so I don't know the exact translations) and redownloaded all my purchases (apps, music, videos) in 1h.

Then all my mp3 played ok.

Concern : after this "migration", I don't know why, but when I download updates for apps in iTunes, these updates are not transfered to my iPhone when I use the sync button in iTunes. Previously, everything was transfered without problem.

Thread for this point : iTunes doesn't tranfer updated apps to my iPhone