itunes chopping off end of songs now that i signed up for match

Signed up for itunes match with 2011 imac, latest updates of itunes and lion on mac and latest update on ipad 2.

Noticed during playback on ipad2 that LOTS of songs are cut off at the end...they end 15 - 20 seconds early, abruptly...not sure why?

Please help, thank you in response!

iPad 2, iOS 5.0.1, 2011 imac, itunes match

Posted on Nov 29, 2011 10:31 AM

Reply
475 replies

Jun 16, 2012 5:08 AM in response to BridEilis

I've got the same problem and have had for several months. Recent IOS and iTunes updates have failed to fix. I do not believe for one minute that Apple aren't aware of this problem.


Some songs (from itunes, CD and other sources) just seem to cut-off.


Absolutely poor show from Apple.


I'm after a Macbook Air and a new Airport Express but I'm not putting my hand in my pocket for another Apple product until this gets acknowledged and fixed.

Jun 17, 2012 8:01 AM in response to edwardfrommoseley

Is there a chance this is a virus? I know that Apple claims to be pretty virus proof, but this seems to be spreading, and that doesn't make much sense unless iTunes somehow degrades as time goes on. For my library, there's no consistent origin for the problem -- some purhcased songs from iTunes, some from Amazon, some ripped CDs. It started before I signed up for iMatch -- I signerd up for iMatch to solve the problem, originally -- but the starting point seemed to be when I moved the library from a PC to a new Mac, but since i load everything from the Mac, it's on all my platforms (iPad, iPhone and multiple iPods). So maybe it's a virus that infects and multiplies.

Jun 17, 2012 11:30 PM in response to matthewfromconifer

No, it's very unlikely that it's a virus.


To me it looks more like a problem in the "End of Song" detection that is used for gapless playback. After all, if you import a file and play it right after importing, everything is fine – only after some moments the end gets chopped off, i.e. after the analysis has run.


Most likely, this information gets corrupted and is then replicated on other devices.


Which brings me to the question: Does anybody know how to reset/delete the Gapless Playback information?

Jun 22, 2012 6:05 PM in response to edwardfrommoseley

Solved.


All of my songs purchased through iTunes store were chopped off when I did a restore into Lion from Time Machine. So I deleted all songs and movies and did a fresh restore from Time Machine, but this time to the Desktop first (right click on the 'iTunes Music' folder in Time Machine gave me the option of where to Restore to). Then I used the iTunes 'Add To Library ...' command (under File) and browsed to the Desktop folder where the files were.


It's worked. Songs are all playing to the end. 🙂

Jun 26, 2012 9:32 AM in response to Rick Dykstra

That's great that your solution worked. I just got off the phone with a very nice lady from tech support. The solution she gave me took 3 minutes and did not involve deleting any of the songs.


I'm on a windows so some of this may vary for ya mac users out there.

First close down itunes

Next go to your itunes music library.

(Turn on show file extensions)

Move iTunes Music Library.xml to your desktop

Move iTunes Library .itl to your trash/recycling bin

Now open Itunes

Go to File -> Library -> Import playlist and then select the iTunes Music Library.xml (which was on the desktop)

Now depending on your library size/speed of computer this can take a few moments


I had numerous songs that I had issues with. I have not checked all of them, but the one I knew of for sure that was broken I checked before and while on the phone with her, and then tried it after her solution and the issue is gone.


NOW the issue is how to get all the problemed songs OFF my iPhone. Does anybody have an easier solution other than restoring the iPhone? Because i would imagine the iPhone snyc wont fix it as it doesnt see any difference between the affected songs and the newly cured songs?

Jun 26, 2012 11:46 AM in response to edwardfrommoseley

AaaaaaaaaaaRubberDucky, I used the same method of forcing itunes to recreate the itunes library file from the xml. But I think what is happening is that the .itl file was corrupted and your music files are ok.If you still have your old xml file, you can verify this by searching it for the clipped song title and then look at the "total time" field for that song. This will be in milliseconds. Convert and compare it to the "Time" tag in itunes for that song. If they match, the xml had the right song length all along and the .itl file had it wrong. Your music file should be ok.

Jun 27, 2012 1:34 PM in response to usetheforce

Yea the song files are perfectly fine... you can open with quicktime (or whatever you wish) and the song will play no problem...it was def the .itl file....WHAT I WANT TO KNOW is how SOO many people got the same issue while another HUGE amount of people didnt get it...AND how this issue went so long without (still without) any official comment from an apple tech support person on how to fix the issue...or include the fix in a patch or something

Jun 27, 2012 4:03 PM in response to AaaaaaaaaaaRubberDucky

I had a similar issue so I conducted an experiment and bought a track that was being cut off (about ten seconds) in the iTunes store. The new purchase played fine. When I got home, I updated Match and played both the 'new' and 'old' versions (the old version is ripped from CD). Both played through to the end on my computer. Looks like Rubber Ducky figured it out, but unfortunately the external on which I had my library is now kaput, so messing with the .xml files isn't an option for me.


This is an annoyance but I'm relieved I got 99% of my music into the cloud before the external hard drive died.

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itunes chopping off end of songs now that i signed up for match

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