Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphoto corrupting photos from iPhone while importing

User uploaded fileUser uploaded file


I am using an iPhone 4S and took several photos this weekend with the built-in camera App. I've imported them on my iMac using iPhoto 11 and 27 out of 250 are corrupted (see image attached).


Now iPhoto erased the original versions on my iPhone so there is no way for me to get these pictures back. They were showing ok when viewed inside the photo app on the iPhone itself. It is very frustrating. Has it happened to anyone before?? Can I still trust iPhoto and iPhone?


I am using an non-jailbroken iPhone 4S with iOS up to date and OS Lion un to date and iPhoto 11 up to date.


Thanks for helping!!


note: I had to reduce the images using photoshop for them to be uploaded here, but the photos are looking the same in my iPhoto library.


User uploaded fileUser uploaded file

iPhoto '11, Mac OS X (10.7.2)

Posted on Dec 5, 2011 5:12 PM

Reply
75 replies

Feb 29, 2012 8:56 PM in response to Emmangt

I'm having the same problem, it seems to occur randomly. Additionally, iPhoto is frequently refusing to import video shot on the iPhone 4s, or corrupting it. It continues to play well on the device and usually shutting down iPhoto and rebooting the phone is sufficient to get an uncorrupted image across.


Not the usual slick approach I have come to expect from Apple.

Mar 22, 2012 8:21 AM in response to Emmangt

I am also having this problem and unfortunately lost a handful of precious family pictures in the process. I think two things need to be addressed. Apple needs to correct the bug. Second, and more importantly, I need to get my pictures back. Does anyone know how to revert this corruption in the photos?


I have an interesting observation. I have iCloud enable on my Mac and Windows PC. These corrupted images are corrupt in iCloud. However, when I view the thumbnails in windows explorer, the corruption is not present. If I then zoom on the windows explorer thumbnails (Ctrl + Up/Mouse Wheel Up), the thumbnails show the corruption.


So, it's almost as if whatever process windows uses to convert the images to thumbnails would revert the changes.


Does that make sense?

Mar 23, 2012 9:19 AM in response to kalkalith

I agree, iCloud isn't the problem. It's iPhoto.


But the strange thing is the thumbnail image was not corrupted. I unfortunately, did not have back ups of all my photos. I was hoping that there could be some way to revert the corruption. If you look at the metadata thumbnail, you should notice the image without corruption. It's just a hope to reverse this idiotic bug.

Apr 9, 2012 8:05 PM in response to Emmangt

I had this problem earlier, and I thought I'd submit a new post to explain what I've done to work around it.


My iPhoto library is very large and it had been upgraded through every iPhoto since 2005, and I think it was part of my problem.


So I created a brand new iPhoto library, then imported the raw images (right-click on the old iPhoto library and select 'show contents' to find the raw files) - then drag them into the iPhoto window.


I lost all my metadata doing this (comments, ratings, faces, etc), but in the end it was worth it, as it now appears I have a reliable, large (> 16,000 images and videos) library. I have had this for a couple of months now and no more photo corruption, and no more photos being randomly deleted.


Good luck to everyone with this problem, and some words of advice - back up your iphone to iCloud. That allowed me to recover my precious xmas day video that iPhoto deleted during its import.

Apr 10, 2012 12:58 AM in response to Yer_Man

Perhaps. It's unclear exactly how that product "rebuilds" the database. If it simply calls the iPhoto rebuild command (which is what I suspect), then it wouldn't have worked as I already tried that. Or if the corruption existed in the metadata (also a pretty good chance), then copying it may have copied the error.


That's why I chose the brute force method. If in doubt, get a larger hammer, I always say.

Apr 10, 2012 1:09 AM in response to sc0ttdav3y

The iPhoto Library Manager rebuild function create's a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.


Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

iphoto corrupting photos from iPhone while importing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.