iTunes freezes on Sign In to iTunes Store - Windows 7 64 bit

Worked for me. Thanks!

I am seeing exactly the same thing, and ended up doing the same things as you (deleting my Roaming Preferences file). iTunes now locks up whenever I log in. I don't have any further insight, but wanted to let you know that others are seeing the same thing.

What's up, Apple?

Just remembered that the problem seems to have started when I installed the iCloud update. I went into control panel and completely uninstalled iCloud and was able to restore my previous Roaming Preferences and everything is working again! Not sure if I'll reinstall iCloud for a while...

I have a very similar problem but I am running Windows Vista 32 bit. ITunes completely freezes. I also noticed this the first time I bought something from my PC after downloading the latest update 10.5.2.11.

I have narrowed the issue to a problem with accessing the iTunes Store using my specific appleid. I don't have any problems if I use iTunes without logging in. Unfortunately, I am unwilling to create a new AppleID given there is now way of consolidating the accounts. Also, I have some material that I've bought and not downloaded yet.

iCloud is not enabled.

Help desperately needed. Will also try to log a job somehow...

Same problem.

Latest version of iTunes (10.5.2.11) and iCloud 1.0.2.17 installed. Only installed iCloud on the latest update.

iTunes frequently froze, so I deleted my roaming profile (having read of others having success by doing this).

iTunes now launches fine, downloads subscribed podcasts etc, I can access the iTunes store, but as soon as I try to log in using my apple id then itunes freezes and must be closed using task manager.

I'm using Windows 7 32bit.

I just tried launching the iCloud control panel and it froze up too. Uninstalling iCloud didn't seem to fix the problem.

I can buy apps etc through my ipad and iphone, so maybe I can use itunes without logging into the store, but frankly I wish I could ditch itunes as the interface for my iphone/ipad.

Have exactly the same problem on 2 Win 7 laptops. Pathetic that apple can leave this unresolved

Same problem here, very frustrating! Any answers Apple?

Hi Guys,

I found if i delete this file: C:\ProgramData\Apple Computer\iTunes\SC Info\SC Info.sidd (and any other files in that folder)

Itunes re-creates them and i can now sign in no probs

Hope this helps

Thanks Turner, tried that didn't work 😟

Also tried

• deleting itunes appdata
• re-installing itunes
• removing the cloud

All to no avail, how can it be this hard to fix 😟

I had this problem too! I also run on Windows 7. I finally found that when I deleted the Mobile Device Application Support program from Apple, that is downloaded when you download Itunes and the rest of the applications (which I don't use anyway), that my Itunes all freed up. I had already tried deleting and reinstalling all of Itunes etc. and to no avail. So I tried application by application...Safari etc. and then would reinstall everything. Then when I got to the Mobile Device App it worked and has stayed working ever since.

Hope it works for you!!

Thanks for the tips! Not sure what finally fixed it but I did the following:

• Started in safe mode
• Changed my password to one that meets the new requirements
• Closed itunes and reopened.

For some reason that seemed to fix it!

Thanks for the advice though, much appreciated.

Try this :

"Renaming the APSDaemon.exe file, to prevent it from running at boot and iTunes start fixed my iTunes for now and lets me be logged in to my account again, finally. Location of APSDaemon was COMMONFILES%/Apple/Apple Application Support/APSDaemon.exe for me, however you may want to just open task manager and open location on APSDaemon, kill the process, and then rename."

Worked a treat for me, after trying everything else I could find on the Internet.

Found it in a post here:

https://discussions.apple.com/thread/3612520?start=0&tstart=0

in the post from Distraught1 - major thanks to you !

Any explanation from apple?

I just had this problem, on my home macbook and my desktop pc windows 7 64bit no problems but on my work pc Windows XP 32bit I had problem on signin/startup of itunes (safe mode works).

This problem was solved by killing APSDaemon.exe ! Many many many thanks now I can enjoy music at work.

Thanks!!!!

This worked for me.

I renamed the APSDaemon.exe and everything is fine now.

THanks

I want to add that since the latest Itunes update I don't have to kill the APSDaemon.exe anymore. All works fine now! :-)