iTunes freezes on Sign In to iTunes Store - Windows 7 64 bit

In the last 48 hours I have not been able to use my iTunes software as it hangs immediately after launching.


I have tried a number of options to rectify the problem including Repairing the iTunes installation, Uninstalling/Reinstalling the program and System Restore to name a few. After some hours of searching I have established (after reading support.apple.com/kb/ts1717) that when I remove the Roaming Preference Files I am able to run iTunes however at this point it no longer automatically signs into the iTunes store. The problem arises as soon as I enter my user id and password the program becomes unresponsive.


I would appreciate any thoughts or suggestions anyone could provide to help rectify the problem.


Thanks

Windows 7

Posted on Dec 8, 2011 2:41 PM

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iTunes freezes on Sign In to iTunes Store - Windows 7 64 bit

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