Cleaning RAM Chips

Hello, i recently upgraded my ram on my macbook pro, it shows that its installed well and all in the "about mac". Although its kinda laggy the os itself and some games which ran normally with less ram (4gb) and now (8gb) and bootcamp actually crashes on me! ive got to know that windows is really senstive in terms of ram (had to reinstall for bootcamp to work, see https://discussions.apple.com/thread/3540304. Im pretty sure that i hold the chips in the place where i shouldnt (the golden side). So some told me that i should clean that perticalr side with a pencil ruber? is that really the right way? safe way? thanks.

Posted on Dec 10, 2011 4:13 PM

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14 replies

Dec 11, 2011 4:55 PM in response to Brian Obrar

Brian Obrar wrote:


the ram is from macsales.com and is compatible for macbook pro mid 2009, so it is not the quality.

Compatible != Quality. Or, in long hand, "compatible" is not the same thing as "good quality". And even with high quality chips, you do get the occasional dud -- it's the nature of the beast.


Now, in your case, cleaning the contacts would be just about the last thing I'd worry about. Upon startup, the Mac performs a basic RAM test; the startup chime is a signal that this test has been passed. If your Mac chimes and boots and loads the system, it's highly unlikely there's any problem with the contacts.


The symptoms you're reporting could be caused by a bad chip; but they could have other causes, including the new hard disk -- which you didn't mention in your OP.


What you should do at this point is what you should have done in the first place as soon as you installed the new RAM and disk: make sure you have a good, up-to-date backup, then run the Apple Hardware Test tool, as described in HT1509, and perform -- repeatedly, for several hours -- the extended tests. If it gives your system a clean bill of health, you could look at TechTool, which is even more thorough, but I would forget about hardware issues and start looking for software problems.

Dec 12, 2011 3:55 AM in response to Brian Obrar

Brian Obrar wrote:


i dont get it, what should i do?

My friend, looking back over this thread I see you've received at least three different suggestions, all appropriate.


(1) Csound1 told you to

Boot into safe mode and see if it still crashes.

and gave you a link to instructions.


(2) Shootist007 told you to put the original RAM back in and

see if the anomalies go away

(3) I told you to

run the Apple Hardware Test tool

and gave you a link to instructions.


And you still stand there and ask what you should do. Your other name wouldn't happen to be Hamlet of Denmark, now, would it?

Dec 10, 2011 8:09 PM in response to Brian Obrar

If the problem is dirty contact a wipe with a towel won't fix it. You need some type of cleaning solution to clean off whatever is on them.


But the RAM slot contacts really gouge into the contacts on the RAM modules. So I doubt your problem is dirty RAM contacts.

More then likely you got some bad RAM. You still have the originals, right? If so put them back in and see if the anomalies go away. If they do then suspect the RAM as not up to specs.


I suggest you get your RAM from either Crucial.com or Kingston. I don't work for either but I do use both those brands without problems.

Dec 10, 2011 9:09 PM in response to Shootist007

Shootist007 wrote:


So I doubt your problem is dirty RAM contacts.

More then likely you got some bad RAM.

I second that. You might need cleaning the contacts when dealing with old or used hardware, especially if kept in industrial environments; and you'd use a specialised electric contact cleaning fluid (although >75% isopropylic or 'rubbing' alcohol would do in a pinch). But it's highly unlikely to be required if you upgraded your MBP with new RAM chips from a reputable vendor. A defective chip is much more likely. Keep in mind that MBPs have fairly stringent requirements; a chip may pass a simple test but may start showing defects after repeated tests or under intense use.

Dec 11, 2011 1:54 PM in response to fane_j

the ram is from macsales.com and is compatible for macbook pro mid 2009, so it is not the quality. and about windows, when bootcamp crashes on me (no apps really open, just browser) sometimes it gives me a black screen with test hardware etc.. (recommended) and the other start windows normally. so im sure its the ram, when chosen the first, it gives a black screen forever! and not do a test. and if not a crash its slow and laggy and takes really long to boot and again its fresh install with basically nothing on it. so if cleaning is no the issue what is it? im really confused now? i mean if any of you knows the game asphalt for mac, the car stops for like 1 sec or 2 when i play with tons of ram free! it gets annoying really. and yes its compatible with the os version, so. its small things really but the most annoying. i upgraded my hard drive too, is that the problem then? again its from macsales.com too and compatible.

Dec 12, 2011 3:33 AM in response to Brian Obrar

Brian Obrar wrote:


Looking for software probelms? like what? fresh install of both Mac os 10.6.8 and Windows 7. both up2date and new HD. i dont get it, what should i do?

Have put the original RAM back in the computer?

If you haven't do that first.

Once that is done do you still have problems?

If not then the RAM need to be sent back to where you bought it. It is NOT up to specs.


Until you change out the RAM with modules you know work you can't do any other diagnostics.

Jan 4, 2012 4:15 PM in response to fane_j

i've tested my old ram and same problems. so now we know its a software problem. reinstalled the game and worked fine and the rest is all same im just being ocd. now when i try to do an apple hardware test it never loads! tried to retstart with holding d, tried to press after the tone, tried to press and then click power and i tried ALL! it just logs in no matter what! i even tried to go to the EFI or whatever by cmd+alt-o-f and still? whats the issue? im on snow leopard 10.6.8 which i know doesnt matter cuz thats firmware.

Jan 4, 2012 5:15 PM in response to Brian Obrar

when i try to do an apple hardware test it never loads! tried to retstart with holding d, tried to press after the tone, tried to press and then click power and i tried ALL! it just logs in no matter what! i even tried to go to the EFI or whatever by cmd+alt-o-f and still? whats the issue? i


After inserting the DVD containing the AHT (on the original OS X disks that came with your system. Says 'AHT Version x.x' in small print on the DVD label), when you reboot, hold the alt/option key down. That will bring up a list of bootable volumes, including the AHT on the OS X DVD you inserted. When prompted, run the extended test.

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Cleaning RAM Chips

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