The eBay app has quit working.

Question

Level 1

4 points

The eBay app has quit working.

I have been using it fine on my 4S 32gb iPhone for a month without any hassels. Now tonight when I want to get on to shop or list my items, when I try to sign in it takes about 30 seconds then it says network error, timed out, please check your network connection error N1. I am on wifi when I try this on my home network, no other computers having problems. Also I should note, even not signed into eBay, I am still getting push notifications when someone bids on my items. I can sign into eBay if I go to safari, but that is not a very good look for what I am trying to do, and as I stated, the app is what I have been using for over 1 month with no problems.

I have turned phone on and off, I have closed all apps memory. Any help is appreciated, Thank you. LJ

iPhone 4S, iOS 5.0.1

Posted on Dec 11, 2011 5:46 PM

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Answer 1

Top-ranking reply

deggie

Level 10

167,333 points

Dec 11, 2011 5:49 PM in response to LJoky

Delete the app and reinstall it.

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Answer 2

LJoky Author

Level 1

4 points

Dec 11, 2011 5:50 PM in response to deggie

I have also done that on 2 occasions today, but it has not helped as of yet.

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Answer 3

deggie

Level 10

167,333 points

Dec 11, 2011 5:51 PM in response to LJoky

And I am assuming you have Reset your iPhone? If yes then your next step is to contact eBay support.

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Answer 4

Vinsta76

Level 1

14 points

Dec 11, 2011 5:56 PM in response to LJoky

I'm having the same problem must be an issue eBay end

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Answer 5

LJoky Author

Level 1

4 points

Dec 11, 2011 6:03 PM in response to deggie

Thanks. The eBay rep says it is an iphone bug nothing he can do. I am gonna go to sleep, then wake up and take it to the apple store for help.

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Answer 6

deggie

Level 10

167,333 points

Dec 11, 2011 6:09 PM in response to LJoky

I think the eBay person is blowing smoke up your ****. Assuming you made no changes to your iPhone in the past month why would it be the iPhones problem if the eBay app quit working?

P.S. Not working today on mine either and I've made no changes.

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Answer 7

LJoky Author

Level 1

4 points

Dec 11, 2011 6:13 PM in response to deggie

You know, that is exactly word for word what I said to him. I put it like this, So, you are telling me that a 55 billion dollar company is not to blame, and a trillion dollar company is to blame, so let me get this straight, you as in eBay, have nothing to do with this app, he answered yes, I said goodbye.

I have not made any changes to my iphone. It is less than 2 months old on at&t network. I will give it some time, but I will talk to apple store as they are more into service and would at least have a better answer even if they can not fix it. Thanks for the responce.

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Answer 8

zeethiss

Level 1

0 points

Dec 11, 2011 6:18 PM in response to LJoky

Im having the same problem with the app. It's the app. Not the iPhone. I can get eBay through Safari

and every other app works.

ITs Sunday. Obviously their tech dept is off on weekends.

Poor response for support.

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Answer 9

deggie

Level 10

167,333 points

Dec 11, 2011 6:20 PM in response to LJoky

eBay created the app and distributes it on the app store. I would wait until the morning and see if it works again before trekking to the Apple Store and see if it works again. Mine is hanging at login which indicates it has reaced eBay's server which is not responding. I did try a Reset, I have no clue of anything Apple could do to help you.

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Answer 10

Sky759

Level 1

0 points

Dec 11, 2011 6:21 PM in response to LJoky

I am also getting the same issue on my iPhone 4 and I am on the iOS 5.0.1

I am getting the N1 error. So looks like it must be the eBay app

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Answer 11

Dec 11, 2011 6:24 PM in response to zeethiss

Stopped working on my iPhone today around 3:30 pm EST. It's the eBay app not the iPhone. No changes to phone, everything else workers Except eBay app.

Typical crap eBay quality! They screw everything up they put out.

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Answer 12

zeethiss

Level 1

0 points

Dec 11, 2011 6:41 PM in response to Forgotten Rebel

Mine also stopped working around the same time.

Im also on a iPhone 4, iOS 5.0.1 same as mentioned above.

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Answer 13

Dec 11, 2011 6:55 PM in response to zeethiss

IOS version has nothing to do with this ebay app not working issue. I'm still on 4.3 with my iphone 4 because of the huge world wide iOS 5, 5.0.1 battery screw up from apple. So blaming apple , although usually true in most cases in this particular case is wrong.

It's an 100% eBay mobile screw up. These are the same folks that already issued a few updates that amazingly took away the advantages and features ( like favorites) from prior sucessful versions by accident forcing big fixes later.

Talk about an incompetent app crew, they dont even know what a beta test is, kinda like the way apple is going of late.

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Answer 14

Dec 11, 2011 9:15 PM in response to LJoky

same exact issue, come on apple fix this..I need to keep track of my

eBay sales..

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Answer 15

deggie

Level 10

167,333 points

Dec 11, 2011 9:30 PM in response to sarah lee

Did you read through this thread before you posted? How is Apple supposed to fix a problem with eBay's network and app?

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