Hello, I got an HP C5280 All-In-One that worked fine until I upgraded this morning to OS X Lion... Now I get lots of errors. The printer is paused after 2 seconds, then it says "unable to send data to printer" or sometimes even "searching for printer"...
Can anyone please help me out here so I can print my Christmas cards...?
MacBook Pro, Mac OS X (10.7.2)
Open System Preferences > Print & Scan then select the Print tab.
Select: Open Print Queue
Delete any files in the queue.
Restart the printer.
If you don't see the printer in the list on the left click + then follow the instructions to add the printer.
You may need to click the lock icon to make changes. You may be prompted for your admin password.
I'm sorry, did all this for numerous times but nothing. In my System Preferences > Print & Scan menu, the printer is "Idle, Default" and GREEN so must be working.
However in my dock, the icon HP Photosmart C5200 series lights up with a red exclamation mark when I try to print from Preview.
It gives this error:
Communication Failure: The computer is no longer able to communicate with your printer. Turn the printer off, check your printer connections and check for printer errors, and turn the printer back on.
Just deleted printer, uninstalled HP.
Looked for printers and installed HP C5200 series.
Tried to print again, but again:
"Communication Failure: The computer is no longer able to communicate with your printer. Turn the printer off, check your printer connections and check for printer errors, and turn the printer back on."
I hate Lion already!
Gee Apple support communities...
Thanks for your support!
I spent the whole day trying to install my printer on the new OS X Lion but without any luck...
I even made an appointment in an official MAC STORE this afternoon but after trying for 2 hours, the assistant gave up on it.
No options to install my printer, even though HP listed the device number in their upgraded working on Lion software...
I've got the same problem too.
First I had the problem with my HP C4200 (which incidentally will scan via Preview but not print) and now I have a new Epson Stylus S20 which will not print either.
Am at my wits end as I could probably buy about 27 printers and get the same problem - is there anyone out there that can help us? I've tried all the tips above and nothing so far works!!
I assume you have downloaded updated software from HP? I have the the C4280 All in one and I had a scan issue when I upgraded to Lion although not a print issue. I just donloaded the lated drivers from HP and all is well.
I have a HP laserjet 1200. It is plug in to a router so my 3 macs can print to it. They are all running snow Leopard.
I bought a new Mac which runs Lion. It cannot detect the HP printer. So I added the printer manually under the Print & fax window with the correct driver. The print window keep showing that 'the printer is busy' and cannot print.
I added the printer under the Printer & Fax > IP tap. But do not know what is the Protocol to choose under the 'IP' tap. I tried all 3 but none works:
- Internet printing Procol - IPP
- Line Printer Daemon - LPD
- HP jetdiret - socket
To work around the print problem, I have to turn the other Mac (snow Leopard) on, set it to share printer and print it thro the other Mac. It took a long time to print a simple file.
I have already check HP website for updates.
Can anyone help?
Hi Tom,
Yep done all of that and still no joy. I've got the new drivers for both the HP & Epson printers and neither will print - seems to be Snow Leopard having a glitch - all was well on my old OS X.
Anybody have any other clues to the culprit?!?!?
Try going to System Preferences and select Print and Scan. Your printer should show in the left column. Select your printer then select Open Print Que. You may see a list of waiting print jobs in that window. Delete them all and exist System Preferences. Try to print a small Text Edit file.
I'm also having trouble with one my printer. It's an HP Photosmart 7510 and my Mac Pro running OSX Lion keeps dropping the connection. It's not a huge issue because all I have to do is turn the printer off and then on again and it will automatically reconnect, but it's annoying and if there's a work around I would appreciate any help I can get.
I'm having the exact same problem with my HP C4200 all in one. Sometimes it will print and other times it spits out half-printed pages and gibberish. This is getting really agrivating.
printer paused/unable to send data to printer
