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Contacts from iphone not on icloud

My iphone contacts, etc. are not showing up on icloud.com even though all settings (calendar, contacts, icloud backup are turned on) and it shows that it backs up everynight when I plug it in. My son's itouch contacts are showing up on icloud.com so I'm not sure why mine aren't. Also, I have all his contacts on my iphone which I do not want. Should I just get a different itunes account?

Posted on Dec 13, 2011 5:36 AM

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Posted on Dec 13, 2011 8:32 AM

Welcome to the Apple Community.


Firstly try not to confuse your itunes account with your iCloud account, they are different things and have their own Apple ID's. If you don't want to share contacts with your son, yes you should get your own iCloud account.


As for your contacts not syncing, check that contact syncing is turned on in settings > iCloud, and also check that your contacts are in an iCloud account and not an On My Phone account. You might also take a look at this User Tip, to ensure you understand the differences between the different accounts in Address Book.

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Question marked as Best reply

Dec 13, 2011 8:32 AM in response to mxhay

Welcome to the Apple Community.


Firstly try not to confuse your itunes account with your iCloud account, they are different things and have their own Apple ID's. If you don't want to share contacts with your son, yes you should get your own iCloud account.


As for your contacts not syncing, check that contact syncing is turned on in settings > iCloud, and also check that your contacts are in an iCloud account and not an On My Phone account. You might also take a look at this User Tip, to ensure you understand the differences between the different accounts in Address Book.

Contacts from iphone not on icloud

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