How can I get a replacement key for my Macbook's keyboard in a country without an Apple Store?

Question

Level 1

2 points

How can I get a replacement key for my Macbook's keyboard in a country without an Apple Store?

I'm in Guyana, South America, and there is no Apple store in this country. I have asked my friends in North America to go to an Apple store to purchase a key, but they were told that I must ship my Macbook to an Apple store. This seems like unnecessary troubles just to get a single key.

I had bought my Macbook Pro for no longer than 2 months when my 'H' key popped out and the clip became damaged. This is heartbreaking.

Any recommendations?

Macbook Peo

Posted on Dec 14, 2011 5:44 PM

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Answer 1

Dec 14, 2011 5:50 PM in response to Haopei

i found this, but I didn't check their shipping policies..http://www.powerbookmedic.com/Macbook-Unibody--Air-Key-Replacements---Individual -Keys-Keycap-p-17302.html

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Answer 2

Haopei Author

Level 1

2 points

Dec 15, 2011 6:51 AM in response to shldr2thewheel

Thanks for the link. But does anyone have any idea why I cannot just purchase a key from the Apple Store?

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Answer 3

eww

Level 9

53,052 points

Dec 15, 2011 7:04 AM in response to Haopei

Yes. it's because the Apple Store doesn't sell them. Imagine the difficulty and expense of maintaining an inventory of individual key caps for all the different international KBs in hundreds or thousands of stores all over the world, and you'll understand why it's not done.

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Answer 4

Dec 16, 2011 3:09 PM in response to Haopei

I would check these guys out. They have a great selection and ship worldwide

http://www.machinaelectronics.com/store/keylab/

P.S. they will also help you find out exactly what key mechanism you use.

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