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iPhone 4 'Other' Space is 6.8GB!?!?!

I have an iPhone 4 on iOS5.0.1 and a MacBook Air that is on Lion v10.7.2 and iTunes v10.5.2.


This morning I was syncing a complete lot of new music to my iPhone via USB, when someone phoned and as I answered I unplugged the cable. When I plugged the iPhone back in, the 'Other' section was up to 6.8GB. My phone shows as having no music. The music that I wanted on the phone is around 7.9GB, so I'm pretty sure that the 6.8GB is where the sync had got up to before it was interrupted.


I've tried to resync, etc, but I can't get any music on because of the large 'Other' file. I'm in an area with really slow internet, so restoring would take forever because downloading the iOS to my computer would take about three days.


Any suggestions!?


Thanks,

iPhone 4, iOS 5.0.1

Posted on Dec 14, 2011 11:06 PM

Reply
107 replies

Jan 21, 2013 5:30 PM in response to pattymelt3605

Well I was actually not able to play most of my music files after this. I finally found a solution!!!


First backup your phone and apps. Then restore your phone to new. Do not restore from a back up. Ater the phone is restored to new then resync your phone, make sure your music, pics, contacts, etc are selected. This will take awhile as it will add all your music/pics back on the phone. You will lose your old text history but not big deal. You will have to resetup your email, folders, wifi, etc but all your stuff will be back on your phone. This is the ONLY way I could get it to go from 3.21gb to 857mb. If this does not work then you can restore from an old backup.

Feb 5, 2013 7:03 PM in response to philipjamesbowen

I tried Aaron's fix and it took my 5g of 'Other' down to 210MB. I selectively chose which music to put back on and it went back up to nearly 2g of 'Other' after I synced my phone. Any idea how to determine if a music file is "corrupt"? All of them have been purchased by itunes, so I have no idea how the files could have become corrupt. Anyone have a solution to this?

Feb 23, 2013 9:36 AM in response to aaronjk55

Thanks to aaron my Other file went from an absurd 11.1gb down to 2.6gb, taking my available space from 168mb up to 9.3gb!


This appears to be the fix I was looking for but I wish I understood why it worked. I don't even store local media files on my phone. Were these Other files possibly music downloads from iCloud?


I've noticed that songs that have been played on the phone thru iCloud can play right away, as if they were local files, while songs from my 3tb iTunes archive that show as available on my phone but have not been played on the phone from the cloud before seem to be downloading, buffering, caching, or the like, before they play. Since I usually just leave iTunes running on my phone at all times (with the volume muted, I keep iTunes on a constant shuffle of my archive on both phone & PC), s this how I got to 11.1gb of unviewable Other data?


FWIW, I had two years of messages stored going way back to my move from Blackberry to 3GS--which totaled a negligible ~3mb. Data hogging apps were dealt with long before I arrived here. The 11.1gb dead space was a total mystery to me as I could not see what type of files they were.


Can anyone confirm that iCloud is the culprit here?

Feb 27, 2013 6:38 AM in response to aaronjk55

Thank you Aaronjk55!

I had a 3.8 GB "other" category on my 16 GB iPhone5 and your suggestion cut it down by 2 GB.

I was not willing to do a factory restore and not yet ready to buy a file browser to manually find the space. You are a hero!


I will play with this and hopefully reclaim a bit more. Next time I buy a better sized iPhone 🙂


Thanks,

Corey

iPhone 4 'Other' Space is 6.8GB!?!?!

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