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iTunes Match waiting/uploading Incredibly slow

Hi guys,


I hope someone can help with my problem, it seems many are experience the same or similar things as I am.


I purchased Match on Friday, ran the match in the morning and it matched around 6500 songs.


I have the remaining songs being uploaded.


Most of the songs say waiting.


However, a lot of these songs are in the iTunes Store. No data is incorrect in the file. I cannot understand why they are not being matched.


Obviously I haven't checked each individual song to see if it's in the iTunes Store, but many are.


Stage 3 hangs up trying to upload songs, whether it's on the 10th song or the first, or the 3rd. Always different.


I left it uploading initially for 4 days straight - while I was away. I came home to find it back on step 1. 😕 It had uploaded around 200 songs. But again, some are in the iTunes Store.


I decided to follow various guides how to fix this and so I put all the waiting songs into a playlist and converted them to AAC 256kbps (some already were). This made no difference and no more were matched, the upload froze once again.


I've tried restarting, quitting and re-opening. I'm currently trying to remove all the waiting songs (Match completes) and then re-adding but I hold out no hope.


I'm missing around 600 songs at the moment, many (or most) of which are 100% in the iTunes Store.


Someone please help, this is driving me insane.

Posted on Dec 20, 2011 1:16 PM

Reply
23 replies

Jan 12, 2012 5:10 AM in response to Stephen Rumbelow

Hey Mate,

i have had exactly the same problem and losing patience as we speak.

I have my macbook pro storing most my music as i DJ with it (bout 120GB), and my studio imac with most my productions in it and stored in its itunes (bout 70GB)

I bought match about 3 days ago.

I have tried everything but it always hangs on step 3, always at different stages..1, 10, 30, 60 tracks in it just hangs.

I've tried restarting, plugging into my ethernet cable ect...always the same problem, hangs at step 3.

To add insult to injury, it always goes through step 2 first again when it has already done all the matching it can do. And...i don't even care about the artwork. I wish there was a way to bypass the artwork lookup function, and just upload the remaining songs to icloud.

Its sooooooo slow!! i left it hooked up upstairs to the fast ethernet cable for 3 days and nights and it still didnt get through all the tunes, just on my macbook pro!!!

I'm sure theres no shaping as its 200GB total upload+download before any shaping occurs and it says on my account i have only used 10-15% of my 200GB!!

I'm so ****** off i spent the money on this program as i thought it would be a cool solution to ferrying tracks between computers and between ios's! & instead Its a slow pest!

And it turns out that you need osx lion for icloud / match to work properly. I'm on snow leopard, but it works well and i don't want to upgrade to lion becuase it normally has issues with drivers and certain plug ins and VST instruments stop working within my music sequence program (cubase 5.5).

Anyone else out there with some other ideas, as i will not be re-doing any of my library as i'm too busy in the studio....

Joey

Jan 12, 2012 5:31 AM in response to slinksta69

Have you taken a look at your file types to see if what you have is being transcoded into a compatible AAC before being uploaded? If you feel you have a good upload speed (mine is much faster on the download side) and your files are in the 10Mb range, you should see one get processed every few minutes, providing there isn't transcoding going on in the background. To check your file types, check out this link.


http://support.apple.com/kb/HT4914


If that is what's happening, if you have access to another computer and can transcode them yourself, you could set that process in motion for some of your library. Get them over to the second computer, start transcoding, delete the originals from the computer running the Match process, then add them back in later.


If you haven't already done so, with match running, go into your view options and turn on icloud status. It may not show much of anything if the whole library is still beeing processed, but when match isn't processing, you'll be able to see where you are at, how many uploaded, how many matched, how many are still waiting.

Apr 14, 2012 6:01 PM in response to Stephen Rumbelow

I have a connection of 4 Mbps to upload (and 25 Mbps to download).

This has been the worst week I have experience with any online service.

I have been leaving the iTunes Match process running everynight, and it only uploads like 20 songs.

Every single day I have to re-start the process and it collapses my internet connection.

Also, many matched songs are still not available in my iOS devices.


Have anyone completed this process with its entire iTunes library?

Please confirm that it is worth this effort, and that afterwards it works fine?

Apr 21, 2012 4:21 AM in response to YVR1

Hi - I'm having a similar problem but my £22 subscription offered me something that worked, not something that meant I had to start mucking about with file formats. I don't download illegal music, but my iTunes is populated with stuff bought, and with my own cd collection, accumaulated over the years.


My process is running (1) and (2) fine, slowly but fine, but as soon as the 1600 or so songs not matched are started on, it simply falls over and stops. No explanation, no messages no absolutely nothing.


Why are Apple selling a product that isn't working


I accept that my internet connection isn't the fastest, I'm looking at moving the house closer to the telephone exchange but it is what it is. Nothing else falls over because of it, and rental films etc download and play fine so what is going on and how do I get (3) to work or an option to skip it?


Grrr (as they say).

Apr 25, 2016 4:44 PM in response to Massimo Grossi

I think what's going on here is: iTunes Match is grabbing as much of your upload bandwidth as it can, thus making everything internet-related (both upload & download) unresponsive, including, eventually - itself. I've seen this same thing iTunes Match, and also now with iCloud Photo Library. This post here: http://christianvarga.com/itunes-match-not-uploading-songs-heres-how-to-fix-it/ seems to corroborate my experience (everything gets sluggish); they recommend NetLimiter for Windows & suggest Entonnoir for Mac. Entonnoir itself seemed to work for people, but relied on the /sbin/ipfw tool, which is replaced by something else in Yosemite, thus it's stopped working, as described on Entonnoir's website: http://tools.chocoflop.com/entonnoir_en.html . Entonnoir's author suggests using Network Link conditioner (part of XCode's IO Hardware tools), available here: https://developer.apple.com/downloads/index.action?name=conditioner - as described here: http://apple.stackexchange.com/questions/164959/bandwidth-limiting-in-yosemite . This upload hogging, which bogs down all network activity, has bugged me too - thus leading me to this discussion, as well as the links I'm posting here. I'll try the suggestions posted on AskDifferent (the apple.stackexchange.com link), and report back here.

iTunes Match waiting/uploading Incredibly slow

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