Home Sharing Just Won't Connect

Good morning all, I just want to add my voice to the carcophony with regards iTunes Home Sharing setup to my iPad and my new ATV2.


This past weekend we bought a new ATV2 to go with the new TV. Got home, unboxed it all and plugged it all in. It all set up seemlessly, both the new TV and the ATV2 found the wireless connection, password accepted which allowed us to successfully connect to Netflix and YouTube. After playing around for a while with the new toys I decided to try and setup Home Sharing. I followed the instructions: turn on Home Sharing in iTunes, then do the same on the reset of your devices using the same user name and password. Check. Only, not "check" because it doesn't work.


I've been floating around these forums for a few days now trying to troubleshoot and find the issue. I have triple checked login information on all the devices. I have "reset" the ATV2 to no avail, all it did was get me back to the point of being able to use Netflix, YouTube, Radio / Music, and AirPlay. Last night I played around with the Windows Firewall thing in the XP control panel, adding the port numbers from one of the other posts. Nope. I change the wireless router setting to the correct WPA setting that's also floating around. Nada. I restarted the wireless router. Nothing.


I guess tonight I will log out of EVERYTHING, reset everything and then reboot everything. However, I'm expecting the same underwhelming results.


Even my husbands computer won't show up in Home Sharing, and both desktops are hardwired to the moderm/router thing.


I'm SO used to Apple's "plug and play" beauty that this is getting frustrating, I've NEVER had to work so hard to get one of their products to work.


So to summerize, I've tried a bunch of stuff without success. Netflix, YouTube and the Radio / Music functions work without a problem. I can push content to the ATV2 using AirPlay. However, I can't get Home Sharing to work, and I can't seem to buy stuff through iTunes on the ATV2.


What else can I try?


Sincerely,

Claire


Your average, non-technical, home user.


Message was edited by: Elvinalfie for bad spelling.

AppleTV 2

Posted on Dec 21, 2011 5:28 AM

Reply
19 replies

Dec 24, 2012 8:30 AM in response to Elvinalfie

I waited a good while before downloading the new itunes onto my laptop, but had already updated my iphone and all my ipods and it all worked perfectly. but now that i have downloaded to my laptop i cant do anything i could before nothing works correctly. i cant send pics from phone thru messages nor can i receive them reset my iphone and still nothing. now home sharing will not connect at all my libary shows up in my devices but wont conect keeps saying they are unavalible. I have found that since downloading the new update to itunes everything now ***** nothing works properly. I have a good knowledge of cpu use and networking its part of my job but i have never had a problem like this with apple before except when i started using it about 4 or 5 years ago and that was just learning what it could do now its like apple has went back to the start and like i said nothing works properly. wish i could go back to the last version where everything worked with no proble what so ever. is anyone else having the same problem i mean if my pic would work i wouldnt really care about anything else

Feb 28, 2013 12:12 AM in response to Elvinalfie

I have this problem too, but only half way, when i use home sharing on my iPhone 4S it works perfectly, video, music, everything's fine but the second i try to use it with my ipad i get an error message saying "unable to connect to home sharing" only on my Ipad 2 though... My dads ipad 3 works fine as well, at least with video it does...


My network is wep secured and everything is on static IP addresses so it shouldn't be an issue it's the network, my guess is that it's an iTunes issue, anybody else have this same situation?

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Home Sharing Just Won't Connect

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