Why do I receive a file winmail.dat when other MAC devices get a regular attachment?

I'm going crazy over this one. About a month ago, my partner's email attachments began appearing as (unreadable) winmail.dat. I've the issues on this forum, about rich text vs. plain, etc. But I can't understand why on my Mac devices (laptop, ipad, iphone) they come through like this, while on my friend's device, they come through as .doc or pdf or photos.


Do I need to adjust a setting?


I use me.com (icloud). When I forward to gmail, I can download. But I shouldn't have to forward to gmail to get the info.


Any wisdom would be wonderful!

Posted on Dec 25, 2011 9:09 PM

Reply
54 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why do I receive a file winmail.dat when other MAC devices get a regular attachment?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.