Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mouse wheel only scrolls down, not up

apple mouse wheel will only scroll downward, not upward. What is a fix for this?

iMac, iOS 5.0.1

Posted on Dec 31, 2011 10:58 AM

Reply
5 replies

Dec 31, 2011 11:32 AM in response to cloydfromsaratoga

If you are using a Mighty Mouse, turn it upside down and vigorously roll it on a sheet of white paper or clean lint free cloth.


see > http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/HT3226/HT326.mov


If that doesn't help, try a few drops of Isopropyl alcohol on your cloth or an Isopropyl wipe to clean the ball and then blow around the ball with compressed or canned air.

Oct 3, 2013 2:57 PM in response to cloydfromsaratoga

This happens to me in Safari sometimes (Mac OS X 10.8.5 / Apple Mouse / plain wired usb mouse / Safari 6.0.5).


The fix is to switch to another application temporarily,

such asTerminal.app or Firefox.app.


Then excercise the wheel up in the other app..

notice the wheel-up action scrolls properly..


Then switch back to Safari..

and it should work properly again for a few weeks

(without rebooting)..

mouse wheel only scrolls down, not up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.